Gamblin Motors Collision Center
In operation 39 years.
We Work With All Insurance Companies, All Makes And Models Serviced, Rental Cars On Site, Direct Bill Insurance, Companies, Free Estimates. Founded in 1969, Art Gamblin Motors in Enumclaw, has been servicing automotive needs to the Plateau and surrounding areas for over 55 years. Our award winning dealership features two locations offering sales of new Chevrolet cars, trucks, SUV’s and a large pre-owned inventory, as well as factory certified Collision Center, Service Center, Parts and on-site Rentals. We hope you never need Body Repairs, but if you ever do, we’d love to get the chance to repair your vehicle YOUR SATISFACTION IS GUARANTEED. Fun fact: Our owner Alan Gamblin wrecked his first car when he was just 15.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
The car looked good as new, and I was kept up to date with the schedule. There is an odor hat is giving me headaches, but I hope it fades quickly. Probably paint, cleaner, or sealant.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Receiving email updates as to repair status in addition to phone communication was a little bit of overkill. Original estimate was two days to repair, but the car was in the shop for three; however I added a paintless dent repair to the original scope of work. Savannah was a good communicator.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, fast, and very accommodating
My Experience - 0.0/5.0 -
My Tahoe was suppose to be in shop for 2 days to replace bumper, media player and floor mats. I brought it to body shop day of collision and was told they couldn't get it in for repairs for another week and half due to needing to order a bumper 1st and the New Years holiday. I also coordinated having the media player replaced at the same time that was found defective on service visit day after collision. On the day 3 I was told it was not ready and they were just now ordering my bumper and it would be done Monday. ALL knew bumper was not repairable, but needed replaced.( I again reminded everyone of media player and curling car mats.) I was told they would contact Allstate to make that adjustment. On Tuesday day 7, I called and they said probably would be done and I asked both body shop and service dept.if media player and floor mats weere also done, I was assured it would all be done. I received a text at 1:30pm saying it was completed and a 2nd text at 4pm saying come pick it up. When I artived at 4:45pm it was not completed nor was the media player installed. A 2 day job turned into 8 days with 3 times the ball was dropped by Art Gamblins. I communicated prior to the repairs and 3x during repairs and still the job was not comoleted as agreed upon. I use my vehicle for work and drive elderly clients many with walkers or wheelchairs. I was given a chevy cruze (smoked in) not a similar vehicle to what I own or need for work and have been unable to work for 6 additional days all because Art Gamblins couldn't coordinate a simple bumper replacement and media player ( which was there day 1 of repairs). This affected my livehood, cost me money and created an unnecessary burden all because of lack of commitment, organization and follow through on your behalf. I was not treated as a valued customer. If a person comes in with a large SUV you dont give them a scooter as a replacement vehicle, you give them something similar.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
bumper was out too far and battery cables were loose causing us issues 2 days after pickup