Garber Chevrolet
In operation 35 years.
Garber Automotive Group is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome experience!! No complaints!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
AAAAAAAAAAAAAAAAAAAAAAA
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
paint bubble in new paint, did not repair running board, visible dent in drivers door, new 4x4 stickers that were not here before, new scratches on front drivers side wheelwell.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
see comments to question 1
Customer Service - 1.0/5.0 -
very low initial rating. There were several itmes that I was not satisfied with. Garber has takern my vehicle in for a second time to fix the issues I pointed out to them. I have not seen the second fix so the jury is still out on that. If fixed, this rating will increase
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
One area was fixed and looks fantastic. They didn’t fix two surface scratches on the next panel. Very disappointing.
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I feel like there was a real lack of communication. I had to call twice in order to get the repair estimate emailed to me that they said would be sent. A part had to be sent back, delaying my repair, and I didn't know about it until I called in. When I picked up my vehicle they didn't have a printed invoice ready and I was told one would be put in to the mail to me, that was well over a week ago. The only saving grace was that I was given a loaner vehicle to help ease some of the frustrations.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0 -
The repair seems to be done well, the customer service/communications could definitely be improve upon.
Customer Service - 2.5/5.0 -
Very poor communications, would have rated much lower but they redeemed themselves somewhat when I addressed the issue.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great, everyone was so nice, I was kept up to date daily. It was a wonderful surprise to see my car cleaned inside and out. I was not expecting that!!! Yes, I will use you in the future if needed. God bless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It is not really a good occasion to have to bring your car to a body shop. Thank you for being professional, courteous, efficient and make my experience as painless as possible. I like the update emails, they are helpful. I am very happy with the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As unpleasant of an experience as in taking your damaged car to the body shop, everything went as smoothly as it can be. No issues were noted from my side.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They called when they got the car. They called again to let me know that it was taking a while to get parts. They called again when all of the parts were in to let me know and to let me know the car would be done in about a week, then again when it was done. Service is as important as the great job they did fixing my car
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Emails were not followed. Haven't got an answer about parts being rustproffed
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car looks brand new again, inside and out.Great job!