Garber Chevrolet

4.2 (481reviews)
80%
1700 N Saginaw Rd,  Midland,  MI  48640

In operation 35 years.

Garber Automotive Group is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (481)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Before this work I would have given a higher rating, but this one hurt. I am 100% for recommending for the dealership as well as the service department. Body shop I am not happy with their communication.

Repair Quality

Quality of the repair was good. 95% of the area were fixed. One area that was missing was an add on that was brought to your attention and that area was there at the lease start.

Customer Service

I needed to reach out in order for them to contact me. I was given different information each time. Upon turn in I was told about the process. They discussed with me the 27 hours of labor and what it looks like on their end and that would be about a week. I took that as about a week, anywhere from 5-9 days. I contacted them 1 day shy of a week and was told it would not be ready until the end of the month, meaning 3 weeks total. I was not notified about changes occurring. I needed to call in order to know what was going on. As a long time Garber customer as well as other family members I was very unhappy about the communication from the body shop. Service desk called me, when it was there turn and Bobby discussed with me what was occurring on his end. I really appreciated the service department contact.

Returned Clean

Likely to Recommend

Repair Quality

Car looks like new. At least where it was fixed, lol

Customer Service

You have great people. Helpful and friendly

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Repair Quality

Customer Service

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Repair Quality

Final product looks great and was cleaned very well before pickup. Paint matches decently as well as it can based on the age of the other panels

Customer Service

Didn’t really receive any updates or calls throughout the process until the very end. Would make promises about when the vehicle could be finished and say I would receive a call if it didn’t get finished and I never was contacted to say it would be longer. I had to call multiple times a week to get the updates I was promised. Everyone was very nice and easy to talk to, just wish the communication was better.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Vehicle looked good. Worked properly.

Customer Service

Perhaps an update/status call during repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looking at it I’d never know something had been damaged

Customer Service

They were very nice, respectful and answered any questions I had

Likely to Recommend

It's one of the preferred shops that State Farm accepts locally.

Repair Quality

Looks great!

Customer Service

Very nice

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Repair was completed however repair time was significantly underestimated.

Customer Service

I did get updates but typically only when I initiated the call. I feel like the excuses for the delays were not completely honest.

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Repair Quality

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Returned Clean

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We buy our cars from Garber and always promote how great the staff is and the business.

Repair Quality

Great staff, great service

Customer Service

My vote would be a 12.

Returned Clean

Likely to Recommend

Repair Quality

Although not all of my repair requests or service request were addressed

Customer Service

I eecoeved No calls over the ourselves of 6 weeks on an estimated one week repair

Likely to Recommend

Repair Quality

Happy with the tailgate replacement. However I might have an issue with the camera. Came up blurry one time and one time came up with scrolling lines in the camera. I am also getting back up camera disabled on the dash screen but the camera is on. Didn’t have this before it was replaced.

Customer Service

Very friendly and honest. He said right away there was no way to get the dent out and the tailgate would have to be replaced. I knew that but glad he was honest enough to say it.

Returned Clean