Garber Chevrolet
In operation 35 years.
Garber Automotive Group is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I was involved in an accident with a deer and worked with my insurance company to find a body shop local to me that would do the repairs. When my insurance company told me Garber was on their list to complete my repairs, I was excited because I have always brought my vehicle here for normal maintenance appointments. Every experience I have had with the service department has been great and I expected nothing less with the body shop. My vehicle ended up being returned to the body shop three times after the first initial repairs were done. When my vehicle was brought back, the first time, all of the issues were pointed out. I felt as I was not being taken seriously as the manager of the body shop was not writing down any of my concerns or the things that need to be addressed. There were over 10 items that needed to be corrected. When my insurance company called the body shop to confirm they had all the issues noted for the repair, the body shop representative agreed and said everything was in the system, but I continued to get my vehicle back two more times with the beginning initial issues still not being repaired. These repairs were visibly shown to the body shop manager, verbally confirmed with my insurance company, written down by myself and provided to the body shop but still continued to get my vehicle back multi times with all issues not addressed. I expected more professionalism. I worked with four different people in the body shop and not one apologized for the inconsistencies or my time. That’s just common manners and professionalism in the workforce. When I worked with my insurance company, I was given different body shops to bring my vehicle too, I chose to come to Garber, I didn’t have to come to Garber. My vehicle was brought in to the body shop in July. I’m just now finally getting my vehicle back the first week of September. Completed. I cut my loss on a few things that still are not at my expectation of my vehicle. There are multiple dust, dirt and fuzz particles in my paint. Do I recommend the body shop and their representatives, no. Do I recommend the service department and their representatives, yes.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although it took a couple of days extra, they matched the paint perfectly. I am very satisfied with the work that was done.
Customer Service - 5.0/5.0 -
Very pleasant personnel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone in the body shop was awesome and had great communication I would recommend them 10/10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell everyone that only the dealer works on my car and they know who the dealer is
Repair Quality - 5.0/5.0 -
It was explained to me in terms I could understand
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I need to call for a few questions but so far good
Customer Service - 5.0/5.0 -
Staff was great at answering me when I called and explaining delays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the time I dropped my car off until I picked it up ; days later I got nothing but courteous and friendly and efficient service from the Garber personnel. Thank you Anne Woodard
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Car wasn’t ready when promised. Plus repair was not fully completed and I have to make a second visit.
Customer Service - 2.5/5.0 -
Heard lots of excuses and kept getting new promises after the previous promise did not happen. I just wanted results.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Repair came out fine but was dissaponted 2024 was left outside with hood off. Now had to make another appointment to get engine wash
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
The repair seems to be fine. I think the interior of the car was dirtier than when I dropped it off.
Customer Service - 1.5/5.0 -
I dropped my car off on a Sunday nite. It was supposed to be done the following Friday. I stopped in on Friday at 1 in the afternoon and my car was in parking lot in same condition as when I dropped it off. Was told it would be done that day or on Monday. Monday they tell me they need another part that will be in on Wednesday. I picked up the car on Thurday morning.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Texts or call with updates would have been appreciated so I wouldn’t have to call to find out the status of repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
My car looks like it was never in an accident. The repairs were completed as promised.
Customer Service - 5.0/5.0 -
Everyone listened to my concerns and made me feel confident about my repair