G.E.B. Collision, Inc. F148946

5.0 (1,529reviews)
100%
1625 E West Maple Road,  Walled Lake,  MI  48390

G.E.B. Collision is a family owned and operated full service auto body repair facility servicing all makes and models and also offering in house glass replacement and full auto detailing. While we are a direct repair facility for several insurance companies but we do work with any and all insurance companies. Our repairs, with the exception of rust repairs, come with a lifetime warranty and we also offer complimentary loaner vehicles. All estimates are free and do not require an appointment so feel free to come and see us, you'll be happy you did!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,529)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding customer service, professionalism, and transparency throughout the repair process. Frequent highlights include proactive communication via emails and calls, accurate timelines, and going above and beyond by cleaning vehicle interiors as a pleasant surprise. Customers appreciate the shop's assistance with insurance coordination and rental arrangements. A few customers noted minor delays, attributed to parts availability or discovery of additional damage during repairs, though these were generally handled with clear communication and understanding. Long-term loyalty and strong referral intent reflect the high level of trust customers place in the shop.
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"... bothersome, which I appreciated for the honesty. Overall, a trustworthy and high-quality repair experience. Highly recommend." Read more
"They were the best! Professional, courteous and did an exceptional job repairing my vehicle. I highly recommend them."
"... shop are very personable, friendly and professional the work they do is also exceptional" Read more
"The work repairs on my van now look fantastic! I am so pleased. Also, the inside looks better than it has for a while ..." Read more
"G.E.B did an amazing job on my Flex. You can't tell there was ever any damage. The staff is great to work with. I greatly appreciate ..." Read more
"I received email updates about every two days letting me know the progress on my car with a target completion date. Nice!"
"Great customer service! Notified every single step of the way and given accurate timelines throughout the process."
"Excellent. Highly recommend. Workmanship was great and did a fantastic job of communicating with me throughout on progress"
"The communication was stellar from the moment we called until we picked up our car"
"They called me only when the the vehicle was complete ."

My Experience

All good

Likely to Recommend

Repair Quality

Jeff, Pat and staff are the best! This is my 4th visit to this shop and I have never been disappointed!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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They do quality work.

Repair Quality

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Returned Clean

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Customer Service

My Experience

Thanks Geoff for the great service!

Likely to Recommend

Geoff was super attentive and did a great job on my Honda pilot! Thanks for your hard work!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

Excellent service as always! Thank you Jeff and Dwayne !!

Likely to Recommend

Excellent service

Repair Quality

Great work as always

Customer Service

My Experience

This is my second experience with G.E.B. and both times have been awesome service and great workmanship. If I need service again, you will be my 1st choice again.

Likely to Recommend

All ready have recommended it to others, this was my second repair buy G.E.B.

Repair Quality

Great craftsmanship and returned in clean condition. Work got done ahead of expected time.

Customer Service

Already have recommended there work and there customer service.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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We have recommended G.E.B already

Repair Quality

The communication was stellar from the moment we called until we picked up our car

Customer Service

all staff very courteous and returned our calls the same day.

Returned Clean

Likely to Recommend

Geoff was great to work with. He and his team were caring, professional, and provided great service!

Repair Quality

Customer Service

I received email updates about every two days letting me know the progress on my car with a target completion date. Nice!

Likely to Recommend

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always do a great job,thanks

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely will refer everyone to GEN

Repair Quality

Quality of work fantastic.

Customer Service

Kept us updated on progress

My Experience

Kind and courteous people and excellent repair work.

Likely to Recommend

Excellent work and excellent people.

Repair Quality

Customer Service

Likely to Recommend

Already have!

Repair Quality

Great work as always!

Customer Service

Returned Clean