Gerber Collision & Glass - Commerce Township

4.8 (3,298reviews)
95%
3055 E West Maple Rd,  Commerce Township,  MI  48390

Gerber Collision & Glass - Commerce Twp offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,298)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear communication, and timely repairs. Many highlight the exceptional workmanship, noting vehicles were returned looking brand new, with paint matching perfectly and damage completely undetectable. A standout theme is the proactive communication, with customers appreciating regular updates via texts and calls throughout the repair process. Numerous customers were pleasantly surprised to receive their vehicles ahead of schedule. The complimentary interior and exterior cleaning was frequently mentioned as an above-and-beyond touch that delighted customers. A few customers noted areas for improvement directly from their experiences, including occasional delays, incomplete repairs, and paint quality concerns, but these were far outweighed by the volume of positive feedback praising the professionalism, friendliness, and dedication of the team.
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"... in repairing my car. The communication was great, the work was fantastic and my car was returned looking so nice." Read more
"My vehicle is a 2018 and looks better than new. First class repair work. Exceeded my expectations."
"Amazing service and even better quality."
"Work was really well done, attention to detail excellent, communication excellent."
"Second time with Gerber West Bloomfield. Excellent repair, excellent service, fast turn-around. This has become my go-to when a repair is needed."
"Vehicle was complete before promised time"
"The car looks great and they were able to complete it ahead of schedule."
"It was ready before promised and the interior was cleaned spotless."
"Excellent and speedy service. While other places said it would take weeks, the guys there got it done in days."
"Lead time was not accurate 2-3 days turned out to be 7 days Due to vendor for spray on bedliner"
"... Friday afternoon! They were extremely efficient and the communication was impeccable! They even detailed my car, washed it and topped off the fluids!! A+" Read more
"From start to finish the communication was exceptional. They gave me a target completion date and the vehicle was repaired sooner ..." Read more
"... whole process was seamless. They were understanding, very clear in the communication, including the rental experience. They cleaned the interior and exterior before gave ..." Read more
"I had to call each time to get an update"
"... repair was good and completed in a timely manner. I was updated via texts as to the progress in my repair. The selection of a State Farm preferred repair facility ..." Read more

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Customer Service

Returned Clean

My Experience

Joey and team did a great job repairing and painting my car.

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Repair Quality

Joey and he's Team, did a great job on my vehicle and had it ready for me on time

Customer Service

Joey and he's Team, did a great job on my vehicle and had it ready for me on time

Returned Clean

My Experience

Great customer care and prompt updates with delivery earlier than due date is much appreciated

My Experience

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Customer Service

Returned Clean

My Experience

My husband picked up my car and said It was a job well done. Thank you .

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It was easy to communicate with them and they delivered quality work. They also coordinated with the rental company for the rental car while ours was getting repaired.

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Returned Clean

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Just great to work with. Very professional, but friendly. Work was completed within timeframe originally given.

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Highly recommend!

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My Experience

Good job

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Repair Quality

Great job

Customer Service

Returned Clean

My Experience

The crew was terrific!

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Returned Clean

My Experience

Really nice people

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Customer Service

My Experience

Communication was very smooth throughout the process. They were also very helpful and kept me informed promptly when the power outage caused a delay in completing the repair.

Likely to Recommend

Repair Quality

Communication was excellent throughout the entire process. When the repair was delayed due to the power outage, they informed me right away and were very courteous and helpful.

Customer Service

Communication was excellent throughout the entire process. When the repair was delayed due to the power outage, they informed me right away and were very courteous and helpful.

My Experience

Gerber Collision did an excellent job repairing our car on a timely basis and I recommend them highly.

Likely to Recommend

Repair Quality

Customer Service

I was really happy with the service and my car looks great. Jerry and David were wonderful. They kept me updated on the progress of my car and everything looked great when I picked it up they both were very professional and kind. It was a wonderful experience from the beginning to the end.

My Experience

From start to finish - the best service and updates ! AA+ on everything!!! I would only use Gerber in the future!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean