Gerber Collision & Glass - Albany (Or)

4.9 (1,877reviews)
98%
357 11th Ave SE,  Albany,  OR  97322

Gerber Collision & Glass - Albany offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (1,877)

Likely to Recommend

Repair Quality

Lilly did an excellent job. Receptionist did not give us her name.

Customer Service

Returned Clean

My Experience

Second time I’ve used them. Great communication. Cheerful staff. Happy with the end product. Would use again and recommend!

Likely to Recommend

Yes second time we’ve used and have recommended

Repair Quality

Customer Service

Returned Clean

My Experience

Pleasant, friendly, helpful and very good communication via multiple means

Likely to Recommend

Repair Quality

Customer Service

Office staff was very helpful and friendly!

Returned Clean

My Experience

Gerber Collision and Glass in Albany, OR went over and above and out of their way to take care of every little detail on my car! They did a great job on my repair! Thank you so much to Adrian & Lily! You guys are the best!

Likely to Recommend

Repair Quality

I was totally satisfied and very happy with everything that Gerber Collision and Glass did to repair my vehicle!

Customer Service

Very satisfied & I received great customer service from Adrienne & Lily!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Incredible service, fast, and great communication!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle looks brand new

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was excellent but there was yellow splat spots of paint in the bed of the truck as well in back seat passenger seat. I know when I dropped my truck off it wasn't there, so not sure where it came from. Im sure it will come out but should have been addressed before I picked it up. I never looked in the back seat or the bed of the truck until I got home, I just inspected were the repair was.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was very professional and considerate of our needs.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

SUPERIOR QUALITY AND CUSTOMER SERVICE. I would like to thank all who worked on my F-150. Triple A service. You can't go wrong with Gerber and its perfectly trained staff.

Likely to Recommend

I can't see why anyone would go somewhere else.

Repair Quality

WOW!!!!! A perfect 10. Superior Customer Service AAA. I am very pleased with the great communication and quality from Gerber. The staff hits all the high marks. Great people, Great quality and Great service. Thank you Gerber and keep up Great work.

Customer Service

The service is stellar.

Returned Clean

My Experience

I enjoyed being kept informed.

Likely to Recommend

Repair Quality

Great job!

Customer Service

Great service

My Experience

Everyone was very nice and professional. My car looks excellent! It came in under estimate and done a day early. I’m extremely satisfied!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team at this shop made it so easy to get my work done on my car. This was a completely new experience for me but the staff was friendly, knowledgeable, and professional from start to finish.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service was great when I went to pick up my truck she walked me through everything they had done with a smile and were honest when they broke a piece. Couldn’t be more satisfied she was updating me every step of the way. Thank you