McClinton Auto Collision Inc.

4.9 (985reviews)
95%
3960 E. Commercial Way S.E.,  Albany,  OR  97322
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In operation 29 years.

We are your local, family-owned collision repair facility. We offer complete, high-quality repairs on all 2009 and newer vehicles, for all insurance companies and those paying out of pocket! We offer the latest in Auto body technology. You always have a choice when choosing your repair shop! Call us today for more information about having your damaged vehicle repaired. 541-967-9528

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (985)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked flawless, like new, or better than before the damage. The team receives high marks for professionalism, friendliness, and going above and beyond throughout the repair process. Proactive communication via text updates and phone calls is frequently highlighted as a standout feature. Timeliness is another strong suit, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional paint color mismatches, overspray, tool marks on interior panels, and inconsistent proactive communication requiring them to call for updates. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"What a great experience. The repairs were exceptional and the customer service was amazing. I hope I never need any repairs again but if we do, ..." Read more
"Excellent communication. The completed repair was done perfectly."
"Overall service experience was friendly, helpful, knowledgeable and professional! The step by step notifications were so appreciated. I highly recommend ..." Read more
"Finest car repair we have ever dealt with"
"Always above and beyond with their work and customer service. That is why I always recommend them."
"Got me in so quick! The repair was almost just as fast and the job is always well done."
"Communication was amazing thru the entire process. Car was finished 2 days early and everything looked like nothing ever happened."
"Very friendly folks got us scheduled quickly and repairs completed ahead of schedule. Definitely appreciate going above ..." Read more
"They were so kind and patient with me! Even stayed late so I could pick up my car the same night it was complete."
"It was a day late but not of their own doing. A sub vendor came late and didn't allow enough time to complete ..." Read more
"We received text messages daily to inform us about the repairs."
"They were all very informative and polite! They kept me in the know on my car, the whole time!"
"... like. The work was done quickly and very well and I was communicated with throughout the whole process. I couldnt be more thankful." Read more
"Communication was amazing thru the entire process. Car was finished 2 days early and everything looked ..." Read more
"... only reason I don't give a ten is because I believe the extra time for ordering parts could have been communicated directly via phone call. I had to call and check ..." Read more

My Experience

They were very thorough and kept me informed of the progress. They completed the repairs a week ahead of schedule.

Likely to Recommend

Repair Quality

Great work, staff was easy to work with. Kept me informed every step of the way.

Customer Service

Very helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Crew did a wonderful job fixing my rear bumper after getting rear ended. I got the car back 3 days earlier than expected. Everything looks brand new! They all rock 🤘🏼

Likely to Recommend

I would send a friend there

Repair Quality

We are very happy with the outcome of the work done on my 2025 Chevy equinox! We even got the car back a couple day before the initial expected date it would be finished! Good job everyone!

Customer Service

Everything was great, wonderful customer service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely 10/10 experience. Very straightforward, professional and easy process.

My Experience

You guys did an amazing job! The finish on my hood feels like polished glass. You guys are definitely the shop I will be recommending to my friends and family!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Will definitely keep this shop in mind and will recommend them to anyone who asks. Excellent customer service and great communication with keeping us updated every step of the way.

Repair Quality

Good communication, great service, friendly and efficient!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys did an amazing job on my car, and had it done ahead of your projected time. Will continue to use you for future work and will recommend to others. Thank you.

Likely to Recommend

Repair Quality

They dis amazing work, in a timely manner

Customer Service

Always friendly ands informative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely the best body shop in Oregon!!

Likely to Recommend

Repair Quality

Best bidyshop in Oregon

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I never dealt with auto damage before so not knowing what to expect it was a comfort to have Josh talk me through the ordeal. Was such a good experience and felt the work would be excellent and am very happy. Aaron was great in shuttling us back home & again in delivering auto to us. My husband is really happy too. Thanks for a job well done. Verna

My Experience

Thank you - great job.

Likely to Recommend

Repair Quality

Looks as good as it did when I first got it. Will know more when Toyota does their thing with it. Thank you 🙏 Jonas.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Overall repair was quick and service was great. The team at McClinton and my point of contact, Josh, made the process smooth, had regular correspondence, and ensured all my questions were answered. Awesome experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is so nice and professional. They kept me up to date on what was happening and surprised me by finishing my car about 3 days early (5 counting the weekend). And it looks so beautiful!!! Absolutely wonderful job.

My Experience

Likely to Recommend

Repair Quality

Very good customer service. Kept us informed of progress. Will recommend them to anyone needing body work. Would definitely use them any time needed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Josh and Jonas were excellent to work with there team did a great job getting the car to like new in a short time

My Experience

Friendly and easy to work with.

Likely to Recommend

Overall satisfied

Repair Quality

The paint looks great. Front passenger door looks amazing. Rear passenger door has the slightest indent still but you have to look really hard in the right light for it.

Customer Service

Very friendly folks got us scheduled quickly and repairs completed ahead of schedule. Definitely appreciate going above and beyond to handle the rental car drop off

Kept me Informed?

Yes

Ready on Time?

Yes

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