McClinton Auto Collision Inc.

4.9 (962reviews)
95%
3960 E. Commercial Way S.E.,  Albany,  OR  97322
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In operation 29 years.

We are your local, family-owned collision repair facility. We offer complete, high-quality repairs on all 2009 and newer vehicles, for all insurance companies and those paying out of pocket! We offer the latest in Auto body technology. You always have a choice when choosing your repair shop! Call us today for more information about having your damaged vehicle repaired. 541-967-9528

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (962)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked flawless, brand new, or as if nothing had ever happened. The team is frequently commended for being friendly, professional, and respectful throughout the entire process. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every stage. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experience, including occasional paint color mismatches, tracker updates not reflecting repair progress, and preferences around vehicle washing methods upon return.
AI-Generated from reviews written in the last 12 months
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"Excellent communication. The completed repair was done perfectly."
"What a great experience. The repairs were exceptional and the customer service was amazing. I hope I never need any repairs again but if we do, ..." Read more
"McClintons do excellent work in reasonable time. Ive never experienced anything but great customer ..." Read more
"... times theyve been able to get my car in quickly and the repairs are perfect. Impeccable color matching." Read more
"Overall service experience was friendly, helpful, knowledgeable and professional! The step by step notifications were so appreciated. ..." Read more
"Got me in so quick! The repair was almost just as fast and the job is always well done."
"Looks great and done early. Such wonderful customer service!"
"Communication was amazing thru the entire process. Car was finished 2 days early and everything looked like nothing ever happened."
"Ready in day it was promised and they kept me informed of their progress by text all along"
"It was a day late but not of their own doing. A sub vendor came late and didn't allow enough time ..." Read more
"They were all very informative and polite! They kept me in the know on my car, the whole time!"
"Communication was amazing thru the entire process. Car was finished 2 days early and everything looked ..." Read more
"... like. The work was done quickly and very well and I was communicated with throughout the whole process. I couldnt be more thankful." Read more
"... reason I don't give a ten is because I believe the extra time for ordering parts could have been communicated directly via phone call. I had to call and check ..." Read more
"It was ready before! The only qualm I have is that the tracker never updated aside from started, so I didnt have any clue where they were in the ..." Read more

Likely to Recommend

Repair Quality

Repairs and customer service is always 20/10. Thank ya’ll

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job with my Camaro. Fast and thorough service. Highly recommended

Customer Service

Great service! Fast and thorough. Highly recommended!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

OUTSTANDING!!! Everyone I had the pleasure to work with was very friendly and helpful. The repairs were done expertly. When they found out that I was paying out of pocket for a rental car they made my repair a priority and finished it ahead of schedule. Thank you very much for that. I will definitely recommend them to everyone that needs auto body repairs. Thanks again for everything, Chris.

Likely to Recommend

Repair Quality

What a great experience. The repairs were exceptional and the customer service was amazing. I hope I never need any repairs again but if we do, we will return to McClinton’s Auto Collision.

Customer Service

Great customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car is whole again! And in an amazingly short time frame! Thank you so very much for your craftmanship.

Likely to Recommend

Repair Quality

I am very satisfied with the repairs, the process went quickly and communication was thorough.

Customer Service

Very friendly and professional people, who go above and beyond! Communication was thorough.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Likely to Recommend

I don't trust any other body shop

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is the second time I’ve needed help from McClinton Auto. Both times they’ve been able to get my car in quickly and the repairs are perfect. Impeccable color matching.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Top quality work and service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job, very satisfied

Likely to Recommend

Most definitely!!!

Repair Quality

Employees were very helpful. Everything went smooth and most importantly my car when finished was beautiful! I would recommend McClintons Autobody any day!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I always recommend them to friends and family.

Repair Quality

Always above and beyond with their work and customer service. That is why I always recommend them.

Customer Service

Always above and beyond with their service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Was very happy with the job and the people are very nice and professional

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Got me in so quick! The repair was almost just as fast and the job is always well done.

Likely to Recommend

Repair Quality

Excellent customer service, friendly customer service excellent work 😀

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Nice people and I know my car isn’t anything special but would have preferred my car returned dirty so I could wash it by hand.

Repair Quality

Assuming car taken to car wash and car has scratches from it.

Customer Service

Dates for pick up changed so I changed my car rental then pick up changed back to original date.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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