Possum Auto Body & Paint

4.9 (1,508reviews)

97%

(541) 926-6115

136 9th Ave SW, Albany, OR 97321

97%

See Photos

136 9th Ave SW
Albany, OR 97321

Get Directions Website Email

About Possum Auto Body & Paint

See Photos

136 9th Ave SW
Albany, OR 97321

Get Directions Website Email

In operation 45 years, 35 years at this location.

Possum Auto Body & Paint is a family owned full service auto collision repair business that has been serving the community since 1981. Our goal is to provide high quality repairs in a timely manner. Each person who plays a part in restoring your vehicle is dedicated to quality results. We work with all insurance companies as well as rental car companies to get you back on the road while your vehicle is being repaired. We offer a Limited Lifetime Warranty on the work that we preform on your vehicle.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,508)

Sort By:
Newest
Rating

1,379 Customers Rated

5 Stars

79.8% Complete

(1204)
4 Stars

7% Complete

(106)
3 Stars

1.9% Complete

(28)
2 Stars

1.2% Complete

(18)
1 Star

0.3% Complete

(5)
< 1 Star

1.2% Complete

(18)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is frequently commended for excellent communication, providing regular updates throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond - including assistance with insurance claims, vehicle cleaning, and transportation - are recurring highlights. A small number of customers noted minor issues such as cleanliness concerns, parts not being communicated as damaged, or slight delays, reflecting areas customers feel could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... have had in such a stressful situation. It was a fast turn around with perfect work done. The first one even had a professional detailer tell ..." Read more

"... pleased or more impressed! The outstanding service, the repair and finish work is impeccable! Not only that, they returned my car washed and a ..." Read more

"... totally satisfied. I was treated like family and the job was outstanding. Was done within a great time frame. I will recommend everyone I know to this business. ..." Read more

"... is a local, family- owned business that has proven they not only do excellent work, putting your car back together, they also soften the blow of post- auto accident ..." Read more

"... this company, not only for there skill, but there professionalism, and detail are unmatched." Read more

"... job matched my 16 year old vehicle perfectly. The turnaround time was faster than I expected, and the work was done professionally. And as a bonus, ..." Read more

"They got my daughters truck fixed in 1 week and it was 1 day early…much faster than I expected"

"They told us 3-4 days ready in 2"

"... mentioned earlier their communication was outstanding. It was done early - much to my plesant surprise! Excellent. Their communication of what needs to be ..." Read more

"It was ready about a week later then expected"

"Possum is completely professional and I love their communication. I was informed every step of the way. Their work is always impeccable."

"Appreciated the updates daily to keep us informed. The service and repair was excellent. Couldnt be ..." Read more

"I loved getting those e-mail updates. My car was ready for me on the day they gave me ..." Read more

"Job was done ahead of schedule and looked great! I really liked the emails keeping us informed on the progress. You are the best!"

"... me my car would be fine to continue driving. You kept me updated on progress along the way, and your estimate was spot on with the final payment. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... have had in such a stressful situation. It was a fast turn around with perfect work done. The first one even had a professional detailer tell ..." Read more

"... pleased or more impressed! The outstanding service, the repair and finish work is impeccable! Not only that, they returned my car washed and a ..." Read more

"... totally satisfied. I was treated like family and the job was outstanding. Was done within a great time frame. I will recommend everyone I know to this business. ..." Read more

"... is a local, family- owned business that has proven they not only do excellent work, putting your car back together, they also soften the blow of post- auto accident ..." Read more

"... this company, not only for there skill, but there professionalism, and detail are unmatched." Read more

"... job matched my 16 year old vehicle perfectly. The turnaround time was faster than I expected, and the work was done professionally. And as a bonus, ..." Read more

"They got my daughters truck fixed in 1 week and it was 1 day early…much faster than I expected"

"They told us 3-4 days ready in 2"

"... mentioned earlier their communication was outstanding. It was done early - much to my plesant surprise! Excellent. Their communication of what needs to be ..." Read more

"It was ready about a week later then expected"

"Possum is completely professional and I love their communication. I was informed every step of the way. Their work is always impeccable."

"Appreciated the updates daily to keep us informed. The service and repair was excellent. Couldnt be ..." Read more

"I loved getting those e-mail updates. My car was ready for me on the day they gave me ..." Read more

"Job was done ahead of schedule and looked great! I really liked the emails keeping us informed on the progress. You are the best!"

"... me my car would be fine to continue driving. You kept me updated on progress along the way, and your estimate was spot on with the final payment. ..." Read more

Ann (Ford owner) reviewed 7/31/26

You guys the best but then you likely know that. Keep up the good work and make these reviews shorter. Bahahaha

Thank you Tyler for handling all our needs dealing with our vehicle accident and we love the outcome from the tecs as it looks like a new car again.

Again Tyler took care of us like the pro he is. If he was my employee I’d give him a raise and 10% of the company’s profits JK. 😂

Terri (Chevrolet owner) reviewed 7/30/26

Corey (Toyota owner) reviewed 7/30/26

Bryan (Porsche owner) reviewed 7/29/26

Great people, great service!

Blair (Toyota owner) reviewed 7/29/26

Professional, fast, friendly, five star experience

Judy (Kia owner) reviewed 7/27/26

Fantastic a 10

Arthur (Mazda owner) reviewed 7/27/26

Fantastic service and quality… the communication was excellent! Highly recommend to anyone who needs a vehicle repaired

Brent (Ford owner) reviewed 7/23/26

Tim (RAM owner) reviewed 7/22/26

I have recommended Possum Auto Body to friends and family.

Rich got my parts right away and my vehicle was done in a good time frame.

They were very courteous and professional.

Chris (Toyota owner) reviewed 7/20/26

Christopher (Hyundai owner) reviewed 7/20/26

Good job

Kacie (Toyota owner) reviewed 7/20/26

Kathy (Honda owner) reviewed 7/20/26

10. Very pleased with the work you do and your employees. Thank you

Nancy (Toyota owner) reviewed 7/20/26

Maiya (Hyundai owner) reviewed 7/17/26

Mona (Acura owner) reviewed 7/17/26

Yolanda (Audi owner) reviewed 7/16/26

They did really good with everything they put on,installed and are very nice n reasonable great people n bussiness thank you guys

They did a amazing job with everything they installed loved it appreciate all the work and finished at a good time

Leona (Nissan owner) reviewed 7/16/26

impressive customer service!! I was kept informed each step of the way and my truck was finished ahead of time. Not only that Tyler remembered who I was, which vehicle was mine and the crew got my truck back to me in time to get out on my next trip! Truck looks fantastic!!!

Nathan (Mini owner) reviewed 7/15/26

Rich and his crew were very nice to me, and got my vehicle done in a timely manner. They were also exactly on point with what the estimate was written out for. If I need body work done in the future I’d like to give my business!

Tommy (Toyota owner) reviewed 7/15/26

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Possum Auto Body & Paint

About Possum Auto Body & Paint

Reviews (1,508)

1,379 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?