Possum Auto Body & Paint

4.9 (1,542reviews)
97%
136 9th Ave SW,  Albany,  OR  97321

In operation 45 years, 35 years at this location.

Possum Auto Body & Paint is a family owned full service auto collision repair business that has been serving the community since 1981. Our goal is to provide high quality repairs in a timely manner. Each person who plays a part in restoring your vehicle is dedicated to quality results. We work with all insurance companies as well as rental car companies to get you back on the road while your vehicle is being repaired. We offer a Limited Lifetime Warranty on the work that we preform on your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,542)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with results that made vehicles look brand new. Customers frequently commend the seamless insurance coordination, thorough repair work, and the added bonus of vehicles being returned washed and cleaned inside and out. Several long-term customers note they would not consider going anywhere else, reflecting deep trust built over years. A few customers mentioned minor areas for improvement, including occasional communication gaps on scope of work and rare quality touch-ups needed post-repair, as noted directly in their feedback.
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"Excellent service, Great customer service and support. Very knowledgeable. I dont trust very many people ..." Read more
"I couldnt be more pleased or more impressed! The outstanding service, the repair and finish work is impeccable! Not only that, they returned my car washed and a ..." Read more
"100% totally satisfied. I was treated like family and the job was outstanding. Was done within a great time frame. I will recommend ..." Read more
"... is a local, family- owned business that has proven they not only do excellent work, putting your car back together, they also soften the blow of post- auto accident ..." Read more
"... this company, not only for there skill, but there professionalism, and detail are unmatched." Read more
"... paint job matched my 16 year old vehicle perfectly. The turnaround time was faster than I expected, and the work was done professionally. And as a bonus, ..." Read more
"... team there did a fantastic job on my wife's car and they had it done earlier than expected." Read more
"They told us 3-4 days ready in 2"
"They got my daughters truck fixed in 1 week and it was 1 day early…much faster than I expected"
"Possum was great! Completed the job early, communicative, and the work looks great!!"
"... completely professional and I love their communication. I was informed every step of the way. Their work is always impeccable." Read more
"Appreciated the updates daily to keep us informed. The service and repair was excellent. Couldnt be ..." Read more
"... are top notch. Very knowledgeable, hard working, timely, and communication was amazing. I wouldn't go anywhere else." Read more
"Perfect crystal clear communication"
"I loved getting those e-mail updates."

Likely to Recommend

I highly recommend possum auto shop

Repair Quality

I trust Possum for any car repairs, they are honest, trustworthy, efficient and do awesome job.

Customer Service

Reliable, A-1 workmanship besides being friendly.

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My Experience

Great service and quality work!

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Great service!

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My Experience

Dan Goates, thank you! Friendly, and professional staff! Did a great job! Made it beautiful again! Appreciate it! Made it easy, worked with the insurance, and rental company. Awesome!

Likely to Recommend

I will definitely recommend!

Repair Quality

Did a great job! Gave me back my beautiful truck! Thank you! Just like it never happened! Appreciate it!

Customer Service

Handled both the insurance, and rental car, made the hole thing seamless! Could not have asked for more! Thank you!

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Great service

Customer Service

Awesome

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Friendly helpful prompt service great job my car looks like a new car

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People were nice, but the work was subpar

Customer Service

Tyler was great but still trying to work it out with the owners

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Repair Quality

PAB , is quick , nice laid back people to work with , I recommend them to anyone after a crash.

Customer Service

My Experience

Appreciated the frequent updates on the schedule and ability to secure OEM replacement parts. Everything looks perfect and like new. Unfortunately the deer can not be brought back to her previous condition.

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Great fast service did great job on the door

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My Experience

Tyler was very helpful and explained the process well. He put me at ease after a stress of the accident and also, dealing with the other driver’s insurance. The experience was smooth and there was frequent communication regarding the status of our vehicle. It looks wonderful. Many thanks!!

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Repair Quality

The team at Possum got me back in shape and on the road quickly and professionally. My go-to auto body shop.

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My Experience

Possum was great! Completed the job early, communicative, and the work looks great!!

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Repair Quality

First time I’ve been there and I was impressed

Customer Service

Rich was the first person I talked to. He gave me a quote and answer every question

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