Gerber Collision & Glass - Albany (Or)

4.8 (1,885reviews)
98%
357 11th Ave SE,  Albany,  OR  97322

Gerber Collision & Glass - Albany offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (1,885)

My Experience

Great people to deal with! Kept me up to date on everything that was happening, and was always there when I needed questions answered.

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My Experience

Great service!

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My Experience

Everyone was so kind, and getting my car back clean inside and out was an unexpected surprise that I really appreciated! The process was so easy and efficient after having to deal with the stress of silver rock.

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Repair Quality

Everyone was very kind and efficient. I was also pleasantly surprised to find the inside and outside of my car cleaned, which was not part of the repair at all. They really go above and beyond for their customers.

Customer Service

Returned Clean

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Repair Quality

Great job all around

Customer Service

Returned Clean

My Experience

Very helpful and friendly

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Returned Clean

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My Experience

Staff was very friendly and competent Car was done when they said it would be done Repair work was excellent

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Absolutely great customer service and awesome work on the repairs

Repair Quality

Can’t tell where the damage was

Customer Service

Great service quick and professional

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The repair looks incredible and the staff were so kind and helpful. I had a personal item accidentally vacuumed up, which is why I did not give a 10. I have nothing but amazing thing to say about this location.

Returned Clean

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My Experience

Great communication, beautiful restoration.

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Awesome communication and customer service!

Customer Service

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My blinker is messed up on the side of my truck that was repaired. An oversight by final inspection. I noticed the first time using the blinker. And by truck ws in 4 low when I jumped in it. Questionable, but the body work, bumper replacement and paint were good

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Repair Quality

The paint tech went out of their way to make sure my discontinued stripe detail matched; customer service team was super helpful & friendly with communication, especially when it came to getting info back and forth between insurance/car rental

Customer Service

Communication was clear & consistent

My Experience

I had options for my repair facility. I chose Gerber in Albany Oregon because they have done excellent work for me in the past, and the manager ensures the experience is tailored to my needs. I’m a valued customer his team has an opportunity to delight. Any decent shop can repair your vehicle, but few focus on the customer experience. If you’re in Albany Oregon and you need the services of a collision repair shop, do yourself a favor and visit Gerber.

My Experience

Best services we have encountered

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My Experience

They were so friendly and professional. Went out of their way to get it done early so I would have it for the weekend

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Repair Quality

Really great people

Customer Service

My Experience

I would like to say thank you for the professional work and service that you have given me with my Toyota repair of the damage to the truck. I will recommend your business to anyone thank you for your help and repair..