Gerber Collision & Glass - Albany (Or)

4.8 (1,887reviews)
98%
357 11th Ave SE,  Albany,  OR  97322

Gerber Collision & Glass - Albany offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (1,887)

Likely to Recommend

Repair Quality

Excellent job definitely recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The associates at Gerber were very friendly and helpful. I was kept updated on the progress of my repairs and I was informed of any additional issues that were found. They did a wonderful job on the repairs and my car looks and runs like new! I couldn’t be more satisfied with the work and the people. Thank you!

Customer Service

Everyone was friendly, courteous and went out of their way for me.

Returned Clean

My Experience

Very happy with the details and the speed in which my car was repaired.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Albany team was absolutely phenomenal! The quality of the work exceeded my expectations and the repairs appear top notch. The communication and care made this whole process worry free.

Likely to Recommend

Before this experience... not likely. After, 100%

Repair Quality

The quality of work and professionalism really made the Albany, OR Gerber Collision stand out! If ever I needed body work done again, I would hands down choose this location.

Customer Service

The team at the Albany location were amazing. Even when there was a delay around a damaged axle, they took care of me. I really appreciate them.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks so much!

Likely to Recommend

Great company.

Repair Quality

The process went smoothly and done quickly.

Customer Service

Everyone was very nice.

Returned Clean

My Experience

It looks great and I am very happy with the service. At first, it was going to take a month but then the repairs got started and were finished and I picked up my car sooner. Great customer service. And very polite. Shelly Valeika (Kia owner)

Likely to Recommend

Repair Quality

It looks awesome! I’m very happy. Thank you!

Customer Service

Returned Clean

My Experience

I loved how attentive and helpful everyone was. Communication was frequent and I knew what was happening all along the process. And of course, the repair was 100% perfect!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and Friendly I had expected that it would take a while to get my car into the shop let alone get it back from the shop. They got it in the very next Monday and I got it back in less than two weeks. They kept me up-to-date through text messages. Great service.

Likely to Recommend

Repair Quality

Very impressed with time, service and communication

Customer Service

Returned Clean

My Experience

The bumper on driver side isn't completely together or snapped in with the grill. There's a gap. Didn't realize it until I got to work.

My Experience

My Experience

The AI texts giving me incorrect dates of my car being ready for pick-up was disorienting - so I called the office to confirm actual repair times. Office staff was excellent.

Likely to Recommend

Repair Quality

The repair is invisible and the staff was super nice.

Customer Service

Returned Clean

My Experience

Likely to Recommend

You are regularly informed how things are progressing.

Repair Quality

If I ever need repairs gerber collision & glass will be my first choice.

Customer Service

Gerber Collision & glass you did an excellent job repairing my car. The customer service was excellent. Thank you all for a job well done.

My Experience

Satisfied. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Great!