Gerber Collision & Glass - Albany (Or)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very happy with the work gerber did in my four runner. They did great work and it took no time at all. The customer service was also extremely pleasant. The lady at the front desk was great to work with.

Customer Service - 5.0/5.0 -

Fabulous customer service.

My Experience - 5.0/5.0 -

Very good with attention to detail

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work! Definitely would go back if needed.

Customer Service - 5.0/5.0 -

Great people

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The staff was very friendly, informative, and communicated through the whole process. I was very happy with the way the car turned out.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Service was fast, convenient, and of good quality. The staff were very friendly, informative, and efficient.

Likely to Recommend - 5.0/5.0 -

Have already recommended them to someone

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Zero resolutions about referring them to anyone

Repair Quality - 5.0/5.0 -

I came in with a very minor ding on my driver side mirror.... a small as the issue was, the staff treated it with the same attention as if it were a big big fender bender. Their schedule was flexible too my needs and they finished sooner than they anticipated... which was fantastic. The quality is perfect and I will not hesitate to bring all of my auto body repair needs to them in the future. Thumbs way way up!

Customer Service - 5.0/5.0 -

The staff is super friendly and accommodating.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service, wonderful experience

Customer Service - 5.0/5.0 -

Front desk woman was superior

My Experience - 5.0/5.0 -

Did a perfect job with the repair and paint, way better than expected honestly. 10/10

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Everything with our car's body repair was handled courteously, efficiently, and professionally. Their working directly with the insurance made the whole experience relatively painless.

Likely to Recommend - 5.0/5.0 -

Based on the work they did on our car, I would recommend them to anyone

Repair Quality - 5.0/5.0 -

The car looks like new, so I'm not sure what else one can say about that.

Customer Service - 5.0/5.0 -

Gerber handled our car repair courteously, professionally, and efficiently. All the work was done in a timely manner, including coordinating with the insurance company to handle our claim. I highly recommend them, and would certainly use them again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Looks great 🤩

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything went smoothly except for when there was a delay and I had to be rescheduled and I didn't find out until I actually went in for my appointment instead of getting a phone call before hand. But other than that small hiccup it was a good experience.

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

If I could rate it a 20 I would! All staff and management were professional, caring, communicative and highly capable. Their integrity stands as a model for others. Can’t say enough good things about Gerber.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

They didn’t the work properly, when I dropped off my car they said one thing and when I picked up my car was totally different. I wouldn’t referral this shop unless they finish what they promised.

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

The only problem I had that’s they didn’t have ready in the time were promised, they took few more days, just because they forget to order a bumper holder. At least that’s what they said

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fast, courteous and professional

Returned Clean