Gerber Collision & Glass - Alpharetta

4.9 (3,451reviews)

98%

(770) 751-6699

6060 Atlanta Hwy N, Alpharetta, GA 30004

98%

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6060 Atlanta Hwy N
Alpharetta, GA 30004

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About Gerber Collision & Glass - Alpharetta

See Photos

6060 Atlanta Hwy N
Alpharetta, GA 30004

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Alpharetta offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Hyundai

I-Car

Kia

Nissan

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Website

Reviews (3,451)

Sort By:
Newest
Rating

2,956 Customers Rated

5 Stars

71.4% Complete

(2464)
4 Stars

9.3% Complete

(321)
3 Stars

1.9% Complete

(67)
2 Stars

0.9% Complete

(31)
1 Star

0.4% Complete

(14)
< 1 Star

1.7% Complete

(59)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, factory-level, and exceeding expectations. Many highlighted the exceptional communication, including proactive text updates and phone calls throughout the repair process. Timeliness was a standout theme, with numerous customers noting their vehicles were completed well ahead of schedule. The friendly, professional, and accommodating staff were widely appreciated for making stressful situations easier. A few customers noted minor concerns, including isolated incidents of rude interactions, lingering repair issues such as noise or malfunctioning components post-pickup, and a preference for more personalized real-time updates over automated messages. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent customer service and great job with the repair."

"The staff was very professional and did a great job with the work as well as communicating with me during ..." Read more

"The whole experience from beginning to end was excellent."

"... was friendly. I received updates constantly, and my vehicle was ready before I expected. They also did a fabulous job." Read more

"They were wonderful- car looks great - way ahead of scheduled date - so professional and kind"

"4 days in the shop! Quick in and out!"

"Car was ready a full week earlier than expected which was so great."

"The work quality was great, but it took longer than anticipated for the repairs to be completed."

"... was excellent! I was kept updated on the progress, communication was excellent and the work was perfect." Read more

"Great service and repair. Loved the high level of communication. Repair was excellent. Would highly recommend Gerber"

"Outstanding experience. Communication and efficiency were top notch!"

"Excellent communication, I like the text messages and appreciate the heads up on the delays."

"Most updates were auto, would like more real time updates."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent customer service and great job with the repair."

"The staff was very professional and did a great job with the work as well as communicating with me during ..." Read more

"The whole experience from beginning to end was excellent."

"... was friendly. I received updates constantly, and my vehicle was ready before I expected. They also did a fabulous job." Read more

"They were wonderful- car looks great - way ahead of scheduled date - so professional and kind"

"4 days in the shop! Quick in and out!"

"Car was ready a full week earlier than expected which was so great."

"The work quality was great, but it took longer than anticipated for the repairs to be completed."

"... was excellent! I was kept updated on the progress, communication was excellent and the work was perfect." Read more

"Great service and repair. Loved the high level of communication. Repair was excellent. Would highly recommend Gerber"

"Outstanding experience. Communication and efficiency were top notch!"

"Excellent communication, I like the text messages and appreciate the heads up on the delays."

"Most updates were auto, would like more real time updates."

Stacey (Kia owner) reviewed 8/25/26

The repairs were done well. The car was repaired in the time promised. We are very pleased with the service.

Rahsan (Jeep owner) reviewed 8/23/26

Ryan did a great job of communicating the status of the repair. The car looks great!

Steve (BMW owner) reviewed 8/21/26

I had a great experience getting my car fixed. Ryan in particular was very professional and helped expedite the repairs as I was on a time crunch. The team really came through to get me back my car earlier than originally quoted. The repairs look great. Hopefully, I won’t need their service again but if I do then I’ll be sure to come back.

Dennis (GMC owner) reviewed 8/20/26

Great people and the repairs looked amazing. Turn around time exceeded my expectations by days if not weeks.

Great service and people

Great crew and the repairs were everything I expected and more.

Good people and the updates along the way met or exceeded my expectations

Pankaj (Kia owner) reviewed 8/18/26

Robert (Ford owner) reviewed 8/17/26

The whole team was very professional and great to work with. Definitely recommend.

Larry (Cadillac owner) reviewed 8/13/26

Exceptionally easy to work with and great attention to detail.

Gabriel (BMW owner) reviewed 8/12/26

Mahbod (Toyota owner) reviewed 8/10/26

Dario (Lexus owner) reviewed 8/3/26

Good

Benjamin (Toyota owner) reviewed 7/30/26

Great communication. Repair looks factory, very satisfied.

Michael (Kia owner) reviewed 7/27/26

Margaret (Lexus owner) reviewed 7/27/26

Stephanie was helpful, gave me good directions, paperwork and information. Brian assessed the damage to my car, provided detailed information as what to expect and He kept me posted on the progress. They did a great job on my car repair and exceeded expectations on the delivery time. I’m very pleased.

Emmanuel (Nissan owner) reviewed 7/23/26

Parry (Kia owner) reviewed 7/20/26

The Technicians explained everything in detail, You would never know there was damage to the front of our minivan, it looks like new now! The repairs were completed earlier than expected.Stephanie at front desk was wonderful. Overall a great job!!

Overall a great experience!

Our van repairs were completed ahead of time, and you cannot tell there was damage to the front of the van now, looks great.

Technicians explained everything in detail, and were professional. Stephanie at the front desk has great customer service skills!

Erin (Chevrolet owner) reviewed 7/20/26

Beverly (Volkswagen owner) reviewed 7/17/26

Robert (Volkswagen owner) reviewed 7/15/26

Ryan was very nice and helpful. Will use Gerber again for sure

James (Cadillac owner) reviewed 7/13/26

Joseph (Ford owner) reviewed 7/10/26

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view more shops in: Alpharetta | 30004

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Gerber Collision & Glass - Alpharetta

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Alpharetta

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,451)

2,956 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?