Gerber Collision & Glass - Alpharetta

My Experience - 5.0/5.0 -

Curteous and kept me well informed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Job well done! Thanks. Will think about additional paint job.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Fabulous experience. Everyone I dealt with was amazing! Thank you for taking such great care of me!!! Unbelievable customer service from beginning to end!!! Car looks fabulous!!

Likely to Recommend - 5.0/5.0 -

Amazing!!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Completed services expiditiously. Updated regularly on status of vehicle repairs. Pleasant customer service experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Highly reconmend

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Always great service & customer care. We are repeat customers. Very friendly staff! Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

job well done and before promised. very good updates on repairs. Thank You

My Experience - 0.0/5.0 -

We brought both our Nissan Rogue and the Rav 4 in for repairs as my daughter backed into the Rav 4 in our driveway. We brought them both in at the same time so that Gerber would be prepared to fix the Rogue and then we could drop off the Rav 4 for repairs when we picked up the Rogue. This was the plan from the start. We were supposed to pick up the Rogue on May 27 (I think) but when I got over there, there was a scratch that was not repaired. I could see how that was missed and I wasn't too upset with that. Then, we were notified later that week the Rogue was not going to be finished because they did not like the way it looked when the door was painted. Once again, I understood. Today, when my wife came to pick up the Rogue and exchange the Rav 4 for its repair, she was told that they did not have it scheduled and could not be taken in until next Tuesday. She had to drive all the way back home to get the rental car and then pick up the Rogue. My wife was told that they got really busy in the morning and everything filled up fast. It seems to me that since it was the plan from the get-go that we would exchange cars, an appointment should have already been reserved for the Rav 4. So, it has not been a good experience. Stuart Coe

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great service. I am a very satisfied customer.

My Experience - 0.0/5.0 -

Paint did not match and the wheel that was refinished did not match.

My Experience - 5.0/5.0 -

Car looks great, was done lightning fast!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Friendly helpful associates they kept me up to date and I'll times car done before I was expected car was cleaned inside and out and look new and smelled good easy to do business with easy to get rental car service through excellent customer service

My Experience - 5.0/5.0 -

They did an excellent job on my car, it looks great! Thanks!

My Experience - 5.0/5.0 -

Jason did a great job from start to finish. Wish the spoiler had been done 100% correctly but not a big issue considering Jason was nice enough to offer a replacement if needed and a detail as well. Thanks to all.

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Would be a 10 if they had gotten the spoiler right the first time.

Customer Service - 4.5/5.0

My Experience - 5.0/5.0