Gerber Collision & Glass - Arnold (Mo)

4.8 (883reviews)
98%
645 Carriage Dr,  Arnold,  MO  63010

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Arnold offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (883)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight the professionalism and friendliness of the staff, with frequent mentions of feeling well-informed throughout the repair process via text updates and phone calls. Repair quality receives strong acclaim, with numerous customers noting their vehicles looked brand new upon return, and several cars were completed ahead of schedule. Customers also appreciate the thorough interior and exterior cleaning of vehicles post-repair. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts backordering, isolated instances where communication could have been more proactive, and rare quality touch-ups needed after pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"... done before the estimated time which was lovely. My vehicle came out looking brand new and in perfect condition. If you want your car done right the first time and ..." Read more
"Never disappoint. The professionalism is excellent and customer service is outstanding. Honest hardworking business."
"... operations are very efficient. Most importantly, my car has been restored and looks great!" Read more
"Excellent workmanship. Friendly, professional staff. Great communication. Great customer service."
"Vehicle was damaged during repairs and not caught before delivery. Paint corrections are still needed on repairs performed."
"... and pushed back my vehicle finish date. I loved how they kept me informed every step of the way." Read more
"Customer service with knowledgeable, very kind, and very clear and proactive in communication."
"... an outstanding experience! From start to finish, their communication was excellent—they kept us informed throughout the entire repair process, so we always ..." Read more
"I feel like there should have been more communication or more understanding on what needed to be repaired. Our original estimate ..." Read more
"Was told I would get texts or emails keeping me updated. I received nothing"

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Had a minor issue but it was resolved immediately no questions asked.

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Was fantastic- I recommend to everyone

My Experience

I really appreciated the consistent updates on my vehicle & Angel was great at answering questions. She also passed on that I was wanting to leave on a family trip earlier than expected finish date 8/12 & she called this afternoon to tell me my car was done!!! My car looks great & looks brand new plus was detailed! That is exceptional service & I really, really appreciate it! Also the waiting area was very clean & smelled good! Thank you

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Returned Clean

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My Experience

Got the job done so quickly and it looks great. Everyone was so kind and helpful. Thank you!

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Returned Clean

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Returned Clean

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They were great. They people are so helpful

My Experience

Love your shop & team dedicated to timely repairs with gleaming results. My third time repairs on my 2019 Murano - thank you 😊 The gleaming color with no flaws in paint- thank you.

My Experience

We had an outstanding experience! From start to finish, their communication was excellent—they kept us informed throughout the entire repair process, so we always knew what to expect. The quality of the work exceeded our expectations. Our vehicle looks like new, and you would never know it had been in an accident. The attention to detail and craftsmanship are exceptional. Thank you.

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this shop has been remarkable

Repair Quality

meets or exceeds my expectations every time

Customer Service

outstanding have never had any issue with the front office group always on top of things and have successfully answered every question and surprise situation

Returned Clean

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Extremely happy with the service and communication! Excellent!

Customer Service

Fantastic!

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They did great work and provided a status throughout the whole process. It was nice to be able to leave our rental with Gerber when we picked up our car.

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Returned Clean

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Returned Clean

My Experience

The Folks at Gerber are very helpful with my Schedule, And they did a great job

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