Gerber Collision & Glass - Athens (GA)

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very great experience!!! I was very pleased on the work that was done from Gerber and my car looked amazing. Wonderful service and communication

Likely to Recommend - 5.0/5.0 -

I already told my friends and family We will always use them

Repair Quality - 5.0/5.0 -

They were awesome!!! Great communication and a wonderful job on my car. Looks like brand new

Customer Service - 5.0/5.0 -

Best customer service!!!!!! Will recommend to everyone needing body work

My Experience - 5.0/5.0 -

I am very pleased with the work and I appreciated how courteous and efficient everyone was. The office kept me informed on the progression of my car being completed. I would highly recommend Gerber for auto repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have no complaints.

Customer Service - 5.0/5.0 -

Very courteous and reliable.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision made quick work of removing/replacing a damaged roof mounted antenna on my Jeep Cherokee. Other repair shops could not do the work. The antenna and roof look like factory new. I am very pleased with their work. Special thanks to Michelle for monitoring the project and for arranging transportation for me. She was extremely helpful. I will be happy to refer Gerber to my friends for accident repairs. Steve

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Michelle was extremely kind and helpful through navigating the whole process, which can often be stressful.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I love you guys!

Customer Service - 5.0/5.0 -

My rep was so nice and communicative the entire time.

Returned Clean

My Experience - 5.0/5.0 -

The car looks beautiful and it was done in a very timely fashion

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car was done beautifully and in a timely fashion

Customer Service - 5.0/5.0 -

They were very informative and friendly and kept me updated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Me and Hailey spoke about the fender not being firm she explained that it's was like that due to not being a original part and that she was going to contact Statefarm about the issue. Other wise the communication and other work was exceptional.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Using after market parts

Customer Service - 5.0/5.0 -

The team at Gerber was professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We previously had a claim for front end damages that was repaired by Caliber Collision on the recommendation of Travelers as a preferred provider. The quality of that work was rightly questioned by Gerber as they noticed a heavy amount of glue to hold the front end of the car to the frame. Because of this the repair this time is not cosmetically perfect as a result of the previous poorly executed repair. I just wanted you guys to know that CC is a bad recommendation and should be removed permanently as a provider. Thanks

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I really appreciate all the updates that was given to me while you repaired my car. You made me aware of everything that was going on.

Likely to Recommend - 5.0/5.0 -

Always sent updates.

Repair Quality - 5.0/5.0 -

I was always updated on everything.

Customer Service - 5.0/5.0 -

I would highly recommend sending customers your way.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and considerate would definitely use again and Catherine was great

Customer Service - 5.0/5.0 -

I was very impressed with the entire staff that I dealt with , the front desk secretary also, I believe the manager he was a male or can’t think of his name and Catherine was awesome

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Car wasn’t repaired right the first time so I’ll never recommend that body shop

Repair Quality - 2.5/5.0 -

Back bumper isn’t lining up on either side very disappointing

Customer Service - 3.5/5.0 -

Never received any phone calls I always had to call them for updates other than being sent texts on updates which is not very helpful to me

My Experience - 5.0/5.0 -

Amazing job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean