Gerber Collision & Glass - Austin/12th St.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Austin/12th St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic job, great repairs and fixed ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great friendly service, great repairs and finished very quickly ahead of schedule. Best experience I could have asked for.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angel and the customer service rep at the front desk were fantastic!
Returned Clean
My Experience - 5.0/5.0 -
Angel was wonderful to work with. Thanks Angel!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience with Gerber! I would like to recognize Angel for going above and beyond on his customer service experience! He drove my repaired vehicle 45 minutes on a Friday afternoon rush hour traffic, drove away in my rental vehicle from my house , and made my day much better! Much appreciated Angel! Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and communication! Angel went above and beyond! He personally delivered my van to my home late in the day on a Friday afternoon. Then drove my rental car back to enterprise for me. This is a level of service that is greatly appreciated!!!!
Customer Service - 5.0/5.0 -
Excellent communication throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dave updated me every step of the way and answered all of my questions. They did a great job fixing my car!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angel took very good care of the repairs, kept me informed, and left the car sparkling when completed.,Bravo.
Likely to Recommend - 5.0/5.0 -
Did as promised, finished early, and exceeded expectations.
Repair Quality - 5.0/5.0 -
Angel really communicated well, kept me updated, and presented me with my looking-new 2017 Mazda. An excellent service manager.
Customer Service - 5.0/5.0 -
See previous comment on Angel.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am extremely pleased with the service that I received at Gerba. It wasn’t overall great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were extremely nice and polite. They kept me informed as to what was going on with my car almost on a daily basis.
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber Collision was a great experience for me. I had been without my car after a car accident for a while due to some insurance confusion with the other driver, so by the time I was able to make an appointment, I was a bit at my wit’s end. Dave was fantastic, sending updates at the every step of the process, allowing me to plan appropriately. The fix itself was great, and the car is better than back to normal. I would highly recommend going to Gerber Collision for any collision repairs.
Customer Service - 5.0/5.0 -
See my previous comment (didn’t know there would be one per question) - Dave was great!