Gerber Collision & Glass - Austin/12th St.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Austin/12th St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks new!
Customer Service - 5.0/5.0 -
Everyone is friendly, professional, and tuned in to detail
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated how kind and communicative the staff was and how quickly the repairs were done. My car looks good as new. Their connection to Enterprise rental was very convenient, contributing to an all around easy experience. Would recommend the 12th st Gerber to anyone.
Likely to Recommend - 5.0/5.0 -
A stress free and easy experience, especially appreciated seamless between Gerber and enterprise rental
Repair Quality - 5.0/5.0 -
My car looks as good as new !
Customer Service - 5.0/5.0 -
Staff was kind and communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There was some damage to the interior center armrest on the driver’s side.
Customer Service - 5.0/5.0 -
Very friendly and very helpful.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very impressed
Customer Service - 4.5/5.0 -
I was very satisfied, and hopefully will not have to use you again, but would not hesitate, and will certainly recommend you to others.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did a great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not complete.
Customer Service - 0.5/5.0 -
Communications issues, failure to listen to my requests.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop has done a good job to restore the appearance of the vehicle.
Customer Service - 5.0/5.0 -
The Gerber team was professional, kind and considerate. Customer service is important to me and my family. I was very impressed with the genuine concern for my satisfaction by the staff at this shop.
My Experience - 5.0/5.0 -
Everyone Gerber Collision and Glass was extremely helpful throughout the whole process. I was explained every detail meticulously and knew exactly what work would be done to car and approximately how long it would take. I could not have had a better experience and can say confidently that this is the best shop in all of Texas and maybe even the country. Special thanks to the front desk workers for being great at their jobs and being prompt with updates on my car.