Gerber Collision & Glass - Austin/Howard Ln.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Austin / Howard Ln offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the way that Ray and Brock kept me informed on the progress of my vehicle. Everyone that I corresponded with at the location on Howard Lane in Austin, Texas were very professional. They are an awesome group of people who work there. Thank you for the A1 service I was provided. They went far and beyond my expectations. They even helped me to easily transition in and out of my loaner vehicle. I truly appreciate the kindness they showered me with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray did an excellent job on my Honda . When I came to pick it up it literally looked brand new. Nice and clean exterior and interior
Customer Service - 5.0/5.0 -
Ray and team kept me updated twice a week and answered any questions I had
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This experience fast and efficient, with excellent results. Heather and Brock walked me through the process, were friendly and professional, and all assurances were kept! Very happy customer!
My Experience - 5.0/5.0 -
Pleased with the service provided from start to finish. They worked with the insurance company directly and kept me updated on the progress, and completed the work on time as estimated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time and quality repair. Kept me updated on the progress. Great job.
Customer Service - 5.0/5.0 -
Polite and informative.
Returned Clean
My Experience - 5.0/5.0 -
Repair work was completed sooner than I expected. The lady in the office was very polite, knowledgeable, and helpful. The gentlemen even buffed my other headlight to match it to the side repaired at no extra cost. I also noticed later, that my license plate was better situated than what it was when I brought my car in. (Certain car washes were working on tearing it off.) I had forgotten my garage clicker in the rental car and did not realize it until I got home. I called back to the shop to notify them of my mess up. He was So Kind to still wait for me to come back to the garage to pick it up right then, even though after his work hours, I am sure. My Apologies! I have blanked on his name, but he was professional, nice, and courteous on all dementors. I would Highly recommend them!
Likely to Recommend - 5.0/5.0 -
HIGHLY RECOMMEND TO ANYONE!!!
Repair Quality - 5.0/5.0 -
If I could Add 10 more points to this for being satisfied I Would! I did not catch until following evening, that Ray even had vacuumed my floors! I am Sure that was not a requirement due to outside work done.
Customer Service - 5.0/5.0 -
WAY ABOVE SATISFIED!!!
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team was VERY AMAZING SO WELCOMING VERY INVOLVED KEEP YOU UPDATED EVERY STEP OF THE WAY!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already rec to two guys at work who are not happy with the repair shops they are currently using.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The way the customer is being treated, and the quality and quickness of the job are worth a lot.
Repair Quality - 5.0/5.0 -
They did a beautiful job. Iām very satisfied with the job that was done. And the customer service was very personable. Thank you.š
Customer Service - 5.0/5.0 -
Everyone that worked there was very nice and personable. I really liked and appreciated the way that I was treated so respectfully.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks and runs as good as a new one. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Doing good job
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
Yall were great! Love how you treated my car. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yall were great. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% highly recommended
Repair Quality - 5.0/5.0 -
Everything excellent ....
Customer Service - 5.0/5.0 -
Excellent *****