Gerber Collision & Glass - Austin/Howard Ln.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Austin / Howard Ln offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job. Excellent communication. Incredible customer service. We will 100% recommend Gerber and use again!
Likely to Recommend - 5.0/5.0 -
100% will recommend and will use them again!
Repair Quality - 5.0/5.0 -
Great work, customer service and communication!!
Customer Service - 5.0/5.0 -
Great customer service. Always in communication with us!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completely satisfied. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great. Ray was very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both the insurance company and Enterprise were incredibly difficult to work with. The team at Gerber was very supportive and understanding as I was feeling overwhelmed while trying to work with the other companies.
My Experience - 5.0/5.0 -
Very smooth and easy process. My car looks even better than before it was damaged. Ray and Britney (spelling*) went above and beyond! Thanks to everyone at the shop who contributed. Great work!
Likely to Recommend - 5.0/5.0 -
Would definitely recommend to friends and family
Repair Quality - 5.0/5.0 -
Completely satisfied with the outcome! My car looks better than before the accident. Ray and Britney (spelling) went above and beyond with customer service. Thanks to everyone who participated with the repairs!
Customer Service - 5.0/5.0 -
Ray and Britney were excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed and done so quickly
Customer Service - 5.0/5.0 -
Supportive and welcoming people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was amazing—so kind and efficient in making sure my car was taken care of! Huge shoutout to Ray for going the extra mile and helping me move my things from one vehicle to another. They even recommended a breakfast spot I ended up trying, and I had to give them compliments for the great suggestion!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was amazing! Very communicative and made everything as easy as possible for me. Appreciate you guys!
Customer Service - 5.0/5.0 -
Great interactions, always felt like I was welcome and engaged.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
the estimated time was 1-2 weeks but I got my car ready after 3 weeks. All other aspects are perfect and the repair work is properly done.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend
Repair Quality - 5.0/5.0 -
Amazing work, great updates and communication, they where amazing and very helpful
Customer Service - 5.0/5.0 -
Customer service was astounding, they where patience explains everything to detail
Returned Clean
My Experience - 5.0/5.0 -
The communication was very good. You never want to have a car repaired, but this experience was very positive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you all so much!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Paul and Justin went above and beyond to make sure I was taken care of. My tires and rims were stolen right outside my home and since I live so close by they offered the option to come to me and install the tires at my home to prevent further damage if a flatbed were to bring the car to them. This, I was told, was not an option that they would normally offer and I was so grateful that they went out of their way to help me. Hopefully I will not have a situation like this again but if I need anymore work done I would definitely do business with them again and would recommend them to anyone in need of auto repairs. Amazing work and flawless customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ray was great to work with. He frequently kept me in the loop with the repair status and was prompt to answer phone calls. Thanks for the great service!