Gerber Collision & Glass - Avon (Mn)
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Avon offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Not able to fix or even figure out the Electrical issues on my Yukon caused by the accident.
Customer Service - 1.5/5.0 -
Project took way longer than anticipated. And with Gurber not know how to trouble shoot the Electrical issues. I had to bring it over the Miller GMC in St. Cloud to figure this out and correct the remaining issues. They are now working with Progressive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 1.0/5.0 -
Didn't fix the problem
Customer Service - 1.0/5.0 -
Didn't fix the problem
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
They fixed my car up fast, and were very thorough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Great results, but took too long.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Communication wasn’t the greatest.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The first time we tried to drop the vehicle off we got there an hour before they closed they knew we were coming to go through the vehical they were closed. Then the next day they called and asked when we were dropping the vehicle off then I told her we tried dropping it off the night before and nobody was there and they knew we were coming and she just said sorry and when I was bringing it back. So brought it the next day. Then I was called a couple days before it was suppose to be done and they told me it wasnt going to be done for another couple of days because the person that was suppose to be working on it was sick. Then fine ok so we received the call saying it was done so we went their they were closed again and we were their before they closed again. So I called them and said we are here to pick up the vehicle and the shop is closed. She was from a different store when I called since the store I was trying to pick my vehicle up from was closed which they were suppose to be closed yet. So then I talked to one of the managers and I told her what was all happening. She just asked me if I still wanted to pick up my vehicle i told her that I was still in town and she told me my vehicle was in a totally different town then I dropped it off at which I was never told to pick it up in a different place. We are very upset on the whole experience and will not becoming back
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks great
Customer Service - 4.0/5.0 -
Friendly staff. We did get a call when some of our parts got lost in shipping. We stopped in days later to get an update. It would have been nice to get a follow-up phone call once the parts arrived and the work progressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did the needed work as promised. Kept me informed of all updates.
Customer Service - 5.0/5.0 -
all employees were respectful and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not done yet. Need to bring back for final repairs. The messaging system needs to be seriously looked at.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Truck is not done yet. Waiting for parts.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Should not take 2 1/2 weeks to complete a $1,900 job. Was told it would take 1 week