Gerber Collision & Glass - Bessemer

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Satisfied

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very nice and I was informed of the status throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

There was frequent communication to let me know if my vehicle would be ready on the date I was given. The car looks beautiful again and I am very happy. Shelly was so great to work with. She let me know what to expect, every detail of the process.

Customer Service - 5.0/5.0 -

Shelly was great to work with. She is very knowledgeable and has great customer service skills.

My Experience - 5.0/5.0 -

I had an excellent experience with Gerber Collision & Glass! From start to finish, the customer service was outstanding. The staff kept me informed throughout the entire repair process, answered all of my questions, and made everything as stress-free as possible. When I picked up my car, it looked amazing. The repairs were done with great attention to detail, and my car was returned in excellent condition clean, well cared for, and looking like new. You can tell they take pride in their work and truly care about their customers. I highly recommend Gerber Collision & Glass to anyone who needs collision repairs. Thank you to the entire team for your professionalism, quality work, and exceptional customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Always professional Kept me informed every step of the way

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I loved receiving the calls giving me updates on my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs and service very good

Customer Service - 5.0/5.0 -

My car looks like it did when we purchased it. Very please with repairs

My Experience - 5.0/5.0 -

I was satisfied with the customer service and they finiished on time

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job, god customer service and finished on time

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had an excellent experience with Gerber Collision & Glass. The staff was professional, friendly, and kept me informed throughout the repair process. The repairs were completed on time, and my vehicle looked great when I picked it up. I really appreciated the attention to detail and the outstanding customer service. Thank you to the entire team for making the repair process smooth and stress-free. Keep up the great work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are a great team that takes pride in their work. I would highly recommend them for your automotive repair services.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the Fas Service.

Likely to Recommend - 5.0/5.0 -

I will definitely let people know about this company.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This was one of those times where I received the total package. I was welcomed in from the beginning and made to feel very at ease and confident that I was in the right place. My husband had heard great things about this Gerber and they did not disappoint.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

EXCELLENT customer service!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a wonderful experience. The staff was friendly, professional, and attentive from the moment I arrived. Mrs.Shelley answered all of my questions, made me feel valued as a customer, and ensured all my needs were met she even helped me with my rental car issue. Overall the service was prompt, and the overall experience exceeded my expectations. I would definitely recommend this business to others and look forward to returning.

Likely to Recommend - 5.0/5.0 -

Gerber Collision for sure gained another customer. Will highly recommend to others customer service and meeting the customer needs is always a good way in gaining customers

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was a 100+, from the entire team that I had conversations with and Mrs. Shelley was so sweet and helpful she helped me with the issue of rental car before dropping my vehicle off the get repaired if it wasn’t for her the repair would have been delayed. Thanks again you all Rock‼️

Returned Clean

My Experience - 5.0/5.0 -

Wonderful results on the repairs. I will recommend Gerber Collision to my friends and family.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We were totally satisfied with the service we received from start to finish. Will recommend to my friends and family.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0