Gerber Collision & Glass - Big Rapids
Gerber Collision & Glass - Big Rapids offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The only thing we were dissatisfied because the time it took to fix it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The hood is not right it bounces going down the road it's loose and the headlight is aimed high
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication from initial estimate to completion. Always great work... very thorough.
Likely to Recommend - 5.0/5.0 -
Can't imagine anyone doing it better!
Repair Quality - 5.0/5.0 -
Everything was completed perfectly. No flaws and very detail oriented.
Customer Service - 5.0/5.0 -
Excellent communication. Friendly, thorough, and professional!
My Experience - 5.0/5.0 -
Have pride in what they are doing. Very polite
Likely to Recommend - 5.0/5.0 -
Very much so
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
10, polite , very helpful. Care about what they are doing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast Informed repairs Explained clearly Completed quickly Happy with service
Customer Service - 5.0/5.0 -
Same quote
My Experience - 5.0/5.0 -
Truck looks great. Fast turnaround and appreciated the updates. Thanks to Mike for taking time to explain the repairs and inform me of another issue he located on the truck and advice on how to fix it. All staff I dealt with was nice and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The most courteous and friendly people I have had to deal with in a long time. Maddie is truly an asset to your company. The Big Rapids, Mi team, I will definitely use in the future and will recommend to friends and family. Thanks Gerber Collision and Glass. Liz Kosla
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I have noticed a couple dings/scuffs on the newly replaced bumper.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding job. Car looks like new. All the staff were courteous, friendly and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Beautiful work.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You guys are awesome and did amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, quality work! Car looks great!
Customer Service - 5.0/5.0 -
Very good communication and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast repair and full detail of the vehicle was amazing.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are completely satisfied with our repair guy. He was very knowledgeable, compassionate concerned communication skills were point on. He even explained to us because we had a baby car seat that we needed to dispose of that one due to the accident regardless of the condition because you never know what could’ve been damaged, which I never knew that so I so appreciate him