Gerber Collision & Glass - Big Rapids
Gerber Collision & Glass - Big Rapids offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a awesome job on my truck . Staff was great and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a awesome job on my truck
Customer Service - 5.0/5.0 -
The staff at Big Rapids Gerber where outstanding. Kept me informed on the progress on my truck. The team did a excellent job on repairs. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you! :)
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job. It looks wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job
My Experience - 5.0/5.0 -
Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job I just hope I never have to go there again 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, great turnaround time, and great work!
Customer Service - 5.0/5.0 -
Great job by Madi and Sam!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went like clockwork. Thank you for your timely work and prompt notifications. Our truck looks brand new; your work is excellent!!
Likely to Recommend - 5.0/5.0 -
We will gladly recommend Gerber collision repair to anyone!!
Repair Quality - 5.0/5.0 -
Fast and excellent work. We can’t even tell there was any damage prior to your workmanship!!
Customer Service - 5.0/5.0 -
Every interaction was done with kindness and respect.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and always great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Great staff, great communication, great work! Zero complaints!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend. I have had work done at another collision shop and Gerber's customer service and work were superior by far.
Repair Quality - 5.0/5.0 -
Since the damage was mostly physical, it looks great.
Customer Service - 5.0/5.0 -
The front desk person was nice and patient. I had to make a few schedule adjustments, and she was accommodating.
My Experience - 5.0/5.0 -
I would recommend you to other people your team do excellent job . Good customer service
Likely to Recommend - 5.0/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
They did a great job. I would recommend your service to anyone
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
When I tell you I have not had a better customer experience from any single business, I mean it! We unfortunately had an accident on a roadtrip - enter the truly wonderful team at Gerber. They consistently called twice a week to provide use with status updates on the car. They went far above and beyond in their safety and repair worker. And the true kindness and generosity of their entire team (HUGE shoutouts to Mike, Madison & Sam) was truly remarkable. Although it was unfortunate to have an accident, we were truly blessed to have worked with this wonderful team that reminded us what true customer satisfaction and building relationships looks like with a business. 10 stars out of 5 - highly recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job all around! Thank you!