Gerber Collision & Glass - Birmingham/Riverview Pk

4.7 (113reviews)
94%
4501 Riverview Pkwy,  Birmingham,  AL  35242
See Photos
Online Estimate
Book Appointment

In operation 85 years.

Gerber Collision & Glass - Birmingham/Riverview Pkwy. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (113)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked as good as new or better than expected. Timeliness was a strong highlight, with numerous customers reporting their cars were completed ahead of schedule. Communication was frequently commended, with customers appreciating regular updates throughout the repair process. The staff was widely described as professional, friendly, knowledgeable, and courteous. Several customers noted their vehicles were also cleaned and detailed upon return, adding extra value. A few customers mentioned concerns such as repairs needing corrections, delayed completions due to parts availability, and minor alignment issues, reflecting areas customers felt could be improved.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Gerber did a BEAUTIFUL job fixing my car and left it clean and detailed inside and out. I picked my car ..." Read more
"Paint is cracked, the fender and bumper are both not correctly aligned, looks terrible. Was told that ..." Read more
"Great communication. Great experience. Quick. Excellent work."
"The vehicle looks like it wasnt in an accident. It had even been cleaned. The staff is excellent. ..." Read more
"I was extremely happy with the repairs to my vehicle. They even cleaned it and vacuumed it out. Super nice ..." Read more
"... initial estimated time for repairs was 3.5 weeks but my car was done in 9 days which completely exceeded my expectations." Read more
"They finished my car way before time .. I was 100 % satisfied with the outcome and time efficiency.."
"Thought it would take at least a week but got it back in 3 days"
"The repairs were completed ahead of schedule, everything seems to be repaired very well, and friendly ..." Read more
"Took forever - not your problem - no parts available! The car looks fabulous and your staff were wonderful ..." Read more
"The communication and service was top notch. The work was unbelievable as well."
"The communication from the team at Gerber is great. I received updates every day."
"The communication and customer service were exceptional. My wife and I will be clients for life if this is ..." Read more
"Excellent communications! These folks were great to work with, and I highly recommend them."
"My car looks good and the team did a great job of communicating about the repair."

My Experience

Could not be more pleased with my Gerber experience. Gerber’s employees are the best! Thank you so much for a good experience overall.

Likely to Recommend

Would definitely highly recommend Gerber.

Repair Quality

My repair was made faster than expected. It was well done. Employees were very helpful and polite. Their relationship with Enterprise made it easy to use a rental car during my repair, then leave with them and pick up my car. All in all a very good experience. I would recommend Gerber to anyone.

Customer Service

Excellent customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so great! Communication was awesome! My car looks perfect. I am very impressed with the overall experience and will be happy to recommend to anyone and everyone!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast service. Attention to detail. Great communication. I was back in my car within the same week. Thank you team!

Likely to Recommend

Repair Quality

Looks like nothing ever happened!

Customer Service

Great communication. Friendly people.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great people, Tyler worked on my car and kept me updated the whole time.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team there are 10 Plus they’re through courteous and professional 10 STARS from the workers Office Clerk and Manager. Kudos

Likely to Recommend

Fast Service and Professional Service

Repair Quality

Customer Service

Exceptional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

New bumper and headlights look great. However since return the fog lights and the dash gauge lights no longer work.

Customer Service

Friendly staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already recommended this location to a friend.

Repair Quality

Gerber Collision did an excellent job repairing my car. And everyone in the office was so nice.! Great customer service.

Customer Service

I was kept updated on repairs either by text or phone call.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was very good

Likely to Recommend

I would send my family and friend to there shop because they keep you up date of was going on with your vehicle and you don’t have’t to keep calling them and would choose them every time for my service

Repair Quality

I love them it didn’t take them no time to finish my truck and they kept me update on the repairs I would choose them again

Customer Service

Customer service was very wonderful too didn’t have no problem

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good communication, quality repairs, and the vehicle was clean when I picked it up.

Customer Service

Appreciated being able to leave my rental car there.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber was great to deal with. Communication was excellent! I was informed as to cost progress and finish! Good job by everyone involved

My Experience

Great experience from start to finish. Met with the utmost in friendliness, information, accommodation and great service from all involved!

My Experience

My Experience

Went above and beyond,I am so thankful.shout out to Tyler, amazing, out standing.you guys rock.

Likely to Recommend

Repair Quality

Finished on time.and was charged what they quoted.tyler went above and beyond.thank you,so thankful

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 113

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Birmingham  |  35242