Gerber Collision & Glass - Bloomington

My Experience - 5.0/5.0 -

Everything went smoothly. I appreciated the continuous updates. I was very pleased with my vehicle when it was returned.

My Experience - 5.0/5.0 -

Well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

The repairs to the car were good. But I had to come up twice to fix the tire pressure sensor. They made it right and everything was fine! Thanks!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great people great service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Yes I was and there where very helpful throughout the process

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

We were assured by Chip that if there was anything that we didn’t think was right to call and they would be there for us! I like that they stand behind their work. Things look good!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job, very professional and we were very pleased with the repairs!

Customer Service - 5.0/5.0 -

Good experience!

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Looks brand new! You'd never know it had damage!

Likely to Recommend - 4.0/5.0 -

Due to the fact that “repurposed” parts/replacement we’re used and had to be painted to match our vehicle. The passenger side mirror was not in as good of condition as the original one.

Repair Quality - 4.0/5.0 -

The passenger side mirror is different and not in as good of condition as the original one.Overall looks good. Communication throughout the process was great. Everyone we interacted with were professional and kind. It was a lengthy process, we are glad to have our car back!

Customer Service - 4.5/5.0 -

The passenger side mirror is not right, different than the one on the driver’s side. Other than that, the car looks great. Everyone we interacted with were professional and kind. It was a lengthy process and we’re happy to have our car back.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated the quality of work, the amount of time it took to complete the work, (done 1 week early) and the professionalism they showed through the whole process.

Likely to Recommend - 5.0/5.0 -

I have used them on several occasions. Best work and best experience in the area.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber collision is very service and people orientated. I was very impressed with the personal service that I have gotten. I've actually used Gerber on 3 prior experiences. Hopefully, my cars will not get damaged anymore. But if they do I have no problem going back due to the excellent service that they provide.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Did a great job

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Able to bring the car in and got the repair done in a timely matter Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Color match on a 12 year old Subaru was perfect. I appreciate the time and effort.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0