Gerber Collision & Glass - Bloomington

My Experience - 5.0/5.0 -

Fantastic people to work with! Made process of fixing my vehicle painless. The end result looks wonderful and I'm so impressed with their service, and skills. I would highly recommend!

My Experience - 0.0/5.0 -

I have already reached out to the rep about the unexplained noise that is now coming after repairs were completed.

My Experience - 5.0/5.0 -

Repairs on my vehicle were completed earlier than expected, the staff was very friendly and helpful with everything, i would definitely recommend to anyone.

Likely to Recommend - 5.0/5.0 -

I Would highly recommend to anyone.

Repair Quality - 5.0/5.0 -

Repairs were completed earlier than expected, Kami and Chris were very friendly and helpful that's who I talked to the most, would highly recommend to anyone.

Customer Service - 5.0/5.0 -

I talked with Kami and Chris the most. Exceptionally friendly and helpful

My Experience - 5.0/5.0 -

Gerber Collision is the only place I would want to get my car repaired. The team is amazing.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very likely to recommend

Repair Quality - 5.0/5.0 -

Excellent job on an easy repair, didn’t over charge and great experience so thank you!

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

After getting tornado damage 3 weeks before moving across the country, Gerber was able to get me in immediately, made the insurance process super easy, and worked with me to meet a tight deadline. The car looked basically new when they finished—I’d 100% recommend Gerber collision to anyone who needs bodywork done on their car!

Customer Service - 5.0/5.0 -

Everyone was so nice and accommodating. I know it was a big ask to have such a tight turnaround, but the team at Gerber made it happen and kept me in the loop the whole way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and exceptional work

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely recommend 10of 10

Repair Quality - 5.0/5.0 -

They had my car ready in 4 days, the employees were very helpful, Gina was who made me the estimate and then she keeps me informed about the process, I definitely recommend this body shop.

Customer Service - 5.0/5.0 -

The receptionist she was very helpful same as the person who was there when I dropped off the car and Gina the person who made me the estimate she calls me when they have the car ready

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

My notice says I have picked up my vehicle, but I don't have it returned yet. I haven't seen their work yet.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would absolutely recommend this shop to anyone! It was the best auto repair experience I’ve ever had!! Thank you!!

Repair Quality - 5.0/5.0 -

The repair is perfect! The fit and operation of the tailgate is wonderful! And the color is perfectly matched!

Customer Service - 5.0/5.0 -

I can tell that customer service is very important to them! They were wonderful from Gina’s estimate through completion. Chris was wonderful with explaining the process and their work! They’re all exceptional professionals!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have receive I 3-4 text and 3-4 emails over the past 3-4 day asking to take this survey. It is way too much.

Repair Quality - 5.0/5.0 -

I have receive I 3-4 text and 3-4 emails over the past 3-4 day asking to take this survey. It is way too much.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is our 2nd time working with Gerber for collision repairs. They do great work and have excellent customer service! I highly recommend them!

Customer Service - 5.0/5.0 -

Top notch, Kami was excellent at keeping us updated and informed.

My Experience - 5.0/5.0 -

Fast friendly service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication. Great work

Customer Service - 5.0/5.0