Gerber Collision & Glass - Boulder
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Boulder offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I especially liked the woman from Arkansas in front office
My Experience - 5.0/5.0 -
We're very pleased and satisfied with the work and the people at Gerber, especially this time, when the car was ready a full day ahead of when expected! Thank you.
Likely to Recommend - 5.0/5.0 -
We already have recommended Gerber to friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome customer service, Bill, Angela every was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You took good care of my daughter
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Leslie is a " Rock Star" ! She was excellent at communicating with us throughout the process. Her follow-up is great and she communicates well with those of us that are clueless about cars. My only complaint was that she was swamped and therefore it took a couple of days to get started. There was a preference made towards those vehicles that were driven in versus towed in. That was not Leslie's decision but your company policy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I went to Gerber because my Allstate adjuster recommended them. I would not return.
Repair Quality - 3.5/5.0 -
Work was done reasonably well. Took 9 days to get a 4 day quote performed.
Customer Service - 3.0/5.0 -
Messages adn e-mails went unanswered. Poor communication on estimate to finish, what was taking so long, etc. not happy with the communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
was given the wrong price in the estimate
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Plenty of other options out there with better customer service.
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
Car rental wasn't set up in advance even though I was told it was. Original estimate was 2 days, I called 4 days later to find out that a part was on back order. I understand these things happen, but you really need to let your customers know and not leave it up to them to have to constantly keep calling. I opted for extra insurance on my rental (bad weather) at $20/day, thinking it was only going to be a couple days, would up having to pay $180. This could've been avoided if I got promptly notified about the backorder situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have to take back small scratch that was done in parking