Gerber Collision & Glass - Bristol

4.8 (515reviews)
96%
2339 Volunteer Pkwy,  Bristol,  TN  37620

In operation 85 years.

Gerber Collision & Glass - Bristol offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (515)

Likely to Recommend

I would give a higher number if available. I have had my car here many times and recommend them all the time.

Repair Quality

The staff is always kind and considerate. Tracy was my consultant and he was absolutely amazing. He made the phone call to get my rental started and kept me updated on the progress.

Customer Service

Always outstanding. Kind, very polite and very professional

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Had one issue with the Chevy emblem on the front of my truck but there are going to take care of that and make it right

Customer Service

My Experience

Likely to Recommend

Repair Quality

Fast, friendly service. Looks great!

Customer Service

Excellent service. Very friendly and professional.

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Every one was nice and professional from the first contact to picking up the car. The vehicle looks great! Even the interior. Thanks.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would send people here without hesitation.

Repair Quality

Unfortunately I have had to use their services more than once. The staff is kind, the work is great and the turn time is amazing.

Customer Service

Tracy is amazing. The team keeps you informed during the entire process.

Returned Clean

My Experience

Sorry to hear about the gentleman’s father, and appreciate his diligence getting my vehicle repaired and back to me

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

They were wonderful! Work was superb, prompt; personnel were friendly, polite and professional. They kept me informed of progress. The best repair experience I have ever had.

Customer Service

They were great!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very good job and great service!

Customer Service

My Experience

I want to give a shout out to the awesome management , office staff and of course the people in the shop.. I cannot express enough how great the service I received was and the return of my vehicle in showroom quality. Again thanks for the great service

Likely to Recommend

Repair Quality

Customer Service

The staff, especially Ron the managers and representative in charge of repairs to the vehicle was nothing more the excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I don’t particularly like having my cars washed and ironed as often and as I do, I always enjoy Ron, Tracy and Austin, and I was glad to meet Madison today. So far I’m very pleased with the work that was done. Sid

Likely to Recommend

Most definitely and have.

Repair Quality

Except for having to use their services way too often over the years, I’ve always been pleased with the work done by Illusions/Gerber and the team. This time was no exception.

Customer Service

Returned Clean