Gerber Collision & Glass - Bristol

4.8 (515reviews)
96%
2339 Volunteer Pkwy,  Bristol,  TN  37620

In operation 85 years.

Gerber Collision & Glass - Bristol offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (515)

Likely to Recommend

Repair Quality

Very pleased

Customer Service

All staff was courteous and professional. I was expecting a call back as to whether I needed to come back and erase the Bluetooth from the rental. She must have forgotten to let me know.

Returned Clean

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Repair Quality

Great people and great service

Customer Service

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My Experience

Appreciate you always doing such a great job.

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I would not wish what happened to me to happen to anyone else.

Repair Quality

My car was kept 2 months longer than originally told. (They said 3-4 weeks depending on parts and the ability to put it back together). Whenever I was called and told it was completed, the car had missing parts, broken parts, parts misaligned causing damage to other parts of the car. Situations repeated this way the the other 2 times that we went up to pick it up. The last time things were still messed up, but we were tired of having to wait on the car, paid and picked it up. We were lied to on multiple occasions, made to feel as though we had no idea what we were talking about when we spotted the issues. I do not recommend this company. All they wanted to do was make excuses for everything and lie consistently.

Customer Service

Customer service was awful. James lied consistently. Nate was great in assisting us.

Returned Clean

Likely to Recommend

Repair Quality

Tailgate lift light comes on saying it's not shut up have to shut at least 2 3times then it will go off then later comes back on when u start up

Customer Service

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Friendly staff and great communication

Customer Service

So friendly

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Repair Quality

They did an excellent job on my car. I would recommend them to everyone.

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Repair Quality

Always, their Collision work is perfectly done.

Customer Service

Everyone is courteous and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Communication could be better.