Gerber Collision & Glass - Bristol (Va)
In operation 85 years.
Gerber Collision & Glass - Bristol (VA) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
GrEAT WORK
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job repairing damage! Looks like new!
Customer Service - 5.0/5.0 -
Service team is top rate. 👏👏👏 Other personnel are very helpful and considerate. 👏👏👏
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was not satisfied the first time I picked the car up because there was dirt and trash in my back seat, and a large dirt spot on the front passenger seat, which were not there when I took the car in. I did not expect them to detail the car, however I did expect it to be as clean as it was when I left it there. But I called Zach and he had the car cleaned up to my satisfaction.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely to use Gerber again
Repair Quality - 5.0/5.0 -
I absolutely love this collision office. Their customer service was on point meaning they communicated very well along with being informative. The repair process was quick and the car was detailed at the end before I picked it up. Repairs looked good as new! The car looked like a new car when I picked it up. Huge thanks to Gerber collision on Lee Hwy Bristol Va for fixing me up.
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely will not
Repair Quality - 0.5/5.0 -
The actual repair to the body was good . B+ut the condition of the interior of my car is absolutely horrible!! My back seat was full of dirt and the back of my passenger seat is ruined with what looks like some type of water damage. I didnt expect them to clean my car or anything but it would've been just flat out common decency to clean up the mess that YALL made. I will not ever be back nor will I send any business to you if that is how yall treat your clients property. I brought my car to yall because of someone else's mistake and I end up paying more than I ever should have had to because of a mistake that your employees caused.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The damage repairs were repaired very nicely. Everything looks good. I appreciate the hard work these guys do on a daily, especially in this heat.
Likely to Recommend - 5.0/5.0 -
They did a great job on the repair and matching the paint.
Repair Quality - 4.0/5.0 -
After I got home and my husband pointed out that the hood is not right. It is not sitting flush to the car. The right passenger side is higher than the left. I will need to bring it back in to have that addressed.
Customer Service - 5.0/5.0 -
The girls in the office were great.
My Experience - 5.0/5.0 -
Fast, friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and did a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Color is a little off from factory
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
If we can get the door fixed properly I'll change that rating
Repair Quality - 2.0/5.0 -
As soon as I get ahold of the insurance company to schedule another rental I'm bringing it back to hopefully get it done right this time. Because the door still isn't sealing, along with other things I've noticed that I'll point out to them
Customer Service - 2.5/5.0 -
It's was alright