Gerber Collision & Glass - Bristol (Va)
In operation 85 years.
Gerber Collision & Glass - Bristol (VA) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely will not
Repair Quality - 0.5/5.0 -
The actual repair to the body was good . B+ut the condition of the interior of my car is absolutely horrible!! My back seat was full of dirt and the back of my passenger seat is ruined with what looks like some type of water damage. I didnt expect them to clean my car or anything but it would've been just flat out common decency to clean up the mess that YALL made. I will not ever be back nor will I send any business to you if that is how yall treat your clients property. I brought my car to yall because of someone else's mistake and I end up paying more than I ever should have had to because of a mistake that your employees caused.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The damage repairs were repaired very nicely. Everything looks good. I appreciate the hard work these guys do on a daily, especially in this heat.
Likely to Recommend - 5.0/5.0 -
They did a great job on the repair and matching the paint.
Repair Quality - 4.0/5.0 -
After I got home and my husband pointed out that the hood is not right. It is not sitting flush to the car. The right passenger side is higher than the left. I will need to bring it back in to have that addressed.
Customer Service - 5.0/5.0 -
The girls in the office were great.
My Experience - 5.0/5.0 -
Fast, friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and did a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Color is a little off from factory
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
If we can get the door fixed properly I'll change that rating
Repair Quality - 2.0/5.0 -
As soon as I get ahold of the insurance company to schedule another rental I'm bringing it back to hopefully get it done right this time. Because the door still isn't sealing, along with other things I've noticed that I'll point out to them
Customer Service - 2.5/5.0 -
It's was alright
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was made easy and the work o my vehicle looks great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only issue I had was the cleanliness. It was quite dusty and feet prints in the bed of the truck. No big deal as it cleaned up easily.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely satisfied with the work they done on my vehicle! I have had a couple of vehicles repaired by Gerber Collision and they do outstanding work!
Customer Service - 5.0/5.0 -
They are always so nice and professional.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandon and Emily at this location were amazing. Informative, efficient and friendly. Couldn't have asked for a better experience. And my car looks better than I could have imagined.