Gerber Collision & Glass - Broken Arrow/Freeport S

4.8 (4,867reviews)
98%
701 W Freeport St,  Broken Arrow,  OK  74012

Gerber Collision & Glass - Broken Arrow offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,867)

My Experience

Did a great job

Likely to Recommend

They are kind

Repair Quality

You all are kind and helpful

Customer Service

They are kind and informative

Likely to Recommend

Repair Quality

I am completely satisfied with your outstanding work !

Customer Service

I had excellent communication with Dana and I thank her for that .

Returned Clean

My Experience

My Experience

The car looked brand new when we picked it up. We was kept up to date as the repairs were made. We were told that we have a lifetime warranty on all work that was done. We are completely satisfied at this point.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All the staff members were excellent to work with and were more than willing to help answer all of my questions. The car looks great and I will be recommending your services.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very satisfied. I especially liked that that the manger gave me a call to ask about my experience. Nice personal touch. Service, quality, and price were great!

Customer Service

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Only complaint is a small area inside the door where the paint doesn’t match up. Nobody else will ever even notice

Customer Service

My Experience

Likely to Recommend

Repair Quality

They did an excellent job. Their communication was fantastic. They finished the job ahead of schedule and the repair looked so good it was as if it never happened! Definitely will be back.

Customer Service

They did an excellent job. Their communication was fantastic. They finished the job ahead of schedule and the repair looked so good it was as if it never happened! Definitely will be back.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Nice work.

Customer Service

Returned Clean

My Experience

Still waiting on back ordered part to complete the work

Likely to Recommend

Repair Quality

Still waiting on parts for final repairs

Customer Service

Waiting on parts

Likely to Recommend

I would probably not. I have not had to use a shop for body work in a long while but I would rather find a place where they do a estimate on the vehicle than bring you out and go over step by step on the exact repairs that will be performed. To ensure the customer and to answer any questions that they may have.

Repair Quality

I am surprised for the amount of money charged to my insurance company for the work you have done that you don’t go above and beyond. I feel like you guys do the minimum that you can do to appease a customer so I will not recommend other customers to your establishment.

Customer Service

I feel that the company may have taken an overlooked shortcut on my sunroof repair. The roof was damaged and it had some damage all around the existing sunroof. To keep from getting leaks in the roof I felt they should have replaced the sunroof seal and gasket for preventing leaks and issues in the future and made customer feel confident in the work proformed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, as we told the manager, John, we would DEFINITELY recommend Gerber to all our friends, family, and even strangers for their EXCELLENT WORK AND FRIENDLINESS!

Repair Quality

My husband and I were AMAZED at the fantastic work your technicians did! In addition to this, we were VERY PLEASED with the friendly service we received, from day one till the time the work was completed, from the rest of the staff! Christina, Dana, and others, were keeping us informed on the status of the repair - THANK YOU! We would DEFINITELY recommend Gerber to others!

Customer Service

We were EXTREMELY PLEASED with the finished product; your technicians did an EXCELLENT JOB! The rest of the staff did an excellent job, keeping us informed on the status of the repair! THANK YOU TO ALL!!

Returned Clean

Likely to Recommend

Repair Quality

The staff was very friendly and helpful. Received updates.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean