Gerber Collision & Glass - Broken Arrow/Freeport S

4.8 (4,867reviews)
97%
701 W Freeport St,  Broken Arrow,  OK  74012

Gerber Collision & Glass - Broken Arrow offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,867)

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Customer Service

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work done was awesome! perfect!

Repair Quality

staff was awesome! kept me updated frequently! The body work was expertly done Very satisfied!

Customer Service

staff was great!

Likely to Recommend

Repair Quality

Everyone was nice. I felt confident and comfortable that my car would get their best attention. Everyone in the office is friendly and helpful and answered all my questions.

Customer Service

I definitely would recommend them to others.

Returned Clean

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Customer Service

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Repair Quality

Good job.

Customer Service

They were nice and curious.

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Repair Quality

A good job. No complaints.

Customer Service

Returned Clean

Likely to Recommend

Never. And mostly for the way the supervisor manages the situation. There are ways to have respectful conversations.

Repair Quality

I brought my Audi to Gerber Collision for a rear-left impact. The repair was supposed to take one week but took three, and they never asked if I wanted used parts—they just installed them. When I picked up my car, it was dirty and scratched inside, and the left A/C no longer works. The manager, David Burgess was rude and refused to take responsibility, saying their work had nothing to do with the A/C, even though their report shows they worked on the airbags and sensors. Very disappointing with the service and the manager response.

Customer Service

The way responded to the situation was unprofessional.

Returned Clean

My Experience

Would have appreciated the opportunity to be shown the repairs to the vehicle with an employee.

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Repair Quality

Customer Service

Returned Clean

My Experience

Polite, professional, courteous staff that keeps you informed of progress and estimated time of completion.

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Repair Quality

All the ladies in the shop were very informative. Great group. Professional, courteous

Customer Service

See first comment !

Returned Clean

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Repair Quality

Great quality customer service, communication, friendly, respectful, and kind.

Customer Service

Returned Clean

My Experience

Work was completed in a timely manner, and repairs were done to standards.

My Experience

Looks perfect!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Good attention and service, the work was fine except for the interior of the car, I received it super dirty. Thanks!

Likely to Recommend

Repair Quality

Gerber Collision and Glass fixed my car very efficiently and they were so professional!

Customer Service

Returned Clean

Likely to Recommend

I will recommend and use again. ( I hope not-accident)

Repair Quality

Really like the way they reach out to you. Everyday I got an update. And they finished 4-5,days early.

Customer Service

Very pleased

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Repair Quality

Great work, good as new. Thank you!!

Customer Service

Good communication, fast service

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Repair Quality

The company did a wonderful job with fixing the issues on my car and in communicating updates to me.

Customer Service

They were friendly and communicated promptly and clearly.

Returned Clean

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Repair Quality

Customer Service

Returned Clean