Gerber Collision & Glass - Buffalo Grove
Gerber Collision & Glass - Buffalo Grove offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was very satisfied with the work done and the customer service
Repair Quality - 5.0/5.0 -
The work done on my car is excellent. All of the staff was very professional and helpful. Kevin was my contact throughout from the initial estimate to completion of the job; he was great .
Customer Service - 5.0/5.0 -
The staff was very professional and helpful. See my answers on the previous question. Kevin did my initial estimate and worked with me throughout the job. He was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work, great schedule, very good communication. Carlos is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
with only 1 day back, All seems well, and Kevin did an outstanding job of helping us through this experience.
Customer Service - 5.0/5.0 -
and again and your front desk staff were excellent
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber went above and beyond.. a though repair job. Thank you.🩵
Customer Service - 5.0/5.0 -
I was taken care of of promptly and with kindness.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was well informed on each step of the process and very pleased with the results. Great communication and excellent workmanship.
My Experience - 5.0/5.0 -
The truck looks fantastic, great job on the work. Carlos was extremely helpful. Very happy with my experience with Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin was very great at handling my service with GERBER. He gets a 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
A bit of a drive from where we are, but I would absolutely recommend them to anyone needing repairs.
Repair Quality - 5.0/5.0 -
They put the front bumper back on at the edges when it had nothing to do with the tire needing to be fixed after hitting a pot hole. They just did it, and made the car look nicer by doing it.
Customer Service - 5.0/5.0 -
Very kind, very honest. I have social anxiety and how polite they were eased my anxiety.
My Experience - 5.0/5.0 -
Very nice people to work with they did a wonderful job
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Very efficient
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Receptionist who interacted with me when the car was dropped off behaved very cold, not sure for what reason which made be feel bit uncomfortable. But rest of the service personnel and the Receptionist who handled when I picked up the car was very nice.