Gerber Collision & Glass - Buford
5400 Shadburn Ferry Rd,
Buford,
GA
30518
USA
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Buford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff were frequently highlighted, with customers appreciating the welcoming atmosphere and attentive service. Communication was a standout strength, as regular text and phone updates kept customers informed throughout the repair process. Many customers were pleasantly surprised by early or on-time completions. A few customers noted minor issues such as loose screws, glass left in the vehicle, or small items needing follow-up, reflecting areas customers felt could be refined. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to others.
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Service Quality
"... customer service, very clean professional atmosphere, quality workmanship and attention to detail, as well as the fast turnaround, I am completely satisfied. Thanks for everything"
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"Excellent customer service and quality of repairs."
"Professional, thorough, friendly, timely with great communication start to a good finish."
"Professional service, immaculate welds, updates all along the way; couldnt have asked for a better shop."
"... new again, like the accident never even happened. The quality of their work and attention to detail really shows. Everyone was professional, quick, and kept me updated ..."
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"Not only was the work excellent, but it was ready ahead of schedule"
"... vehicle,also they keep me posted about the progress and finish 3 days early thatbwe expect...THANKS FPR YOU JOB"
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"You are did a great job from check in to check out. Thanks for getting the work done in 5 days!!! Amazing ..."
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"Great service & even completed ahead of schedule"
"Great results. Easy dealing with you. And completed much quicker than I thought"
"... work with. The repair process was explained clearly, communication was consistent, and the vehicle was returned in good condition."
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"I was continually updated through text messages, taking away all guess work"
"Thank you for the excellent communication, it was such a pleasure not having to stalk and hunt someone down for updates. ..."
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"Excellent communication from beginning to end. Thank you so much for keeping me updated throughout the process! Top ..."
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"The communications were excellent and car looks as good as new! They worked with insurance so nothing on my part. ..."
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Everett
(Toyota owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Job large Or small they do a great job!
Likely to Recommend - 5.0/5.0 -
Always recommend !
Repair Quality - 5.0/5.0 -
Did a great job on an older Prius! Be back for some windows soon!
Customer Service - 5.0/5.0 -
Amber kept me informed of the details and pick up!
Returned Clean
Kate
(Kia owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Theresa
(Buick owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Honda owner)
reviewed 9/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service as always!
Customer Service - 5.0/5.0
Returned Clean
Holly
(Fiat owner)
reviewed 9/17/26
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
David
(Nissan owner)
reviewed 9/15/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jenny
(Nissan owner)
reviewed 9/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, excellent service, excellent people. Highly recommend.
Customer Service - 5.0/5.0 -
Excellent
Taher
(Mini owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rebecca
(Volvo owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Courtney
(Volkswagen owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Kia owner)
reviewed 9/10/26
Likely to Recommend - 4.0/5.0 -
the work was great and they offered great service just would warn them that it may not be the quickest.
Repair Quality - 4.0/5.0 -
The repairs have been completed besides my issue with a spare tire.
Customer Service - 4.5/5.0 -
Although the repairs took a lot longer than they originally planned, they made it okay by covering the rental for the extended delay.
Alisha
(Volkswagen owner)
reviewed 9/8/26
My Experience - 5.0/5.0 -
Quick service and Great Customer Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Service and good quality services.
Customer Service - 5.0/5.0
Denny
(Toyota owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100 % recommended, everything very fast
Customer Service - 5.0/5.0
Mariah
(Mazda owner)
reviewed 9/7/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
David
(Mazda owner)
reviewed 9/7/26
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
My washer fluid is leaking and was not repaired properly
Customer Service - 2.5/5.0 -
My washer fluid light is now on and my car is leaking washer fluid which wasn’t happening before I took my car to Gerber.
Alison
(Cadillac owner)
reviewed 9/7/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Irma
(Toyota owner)
reviewed 9/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Fnu
(Kia owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Arti
(Lexus owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m still waiting for them to call me to install something in my trunk because it’s making noice
Customer Service - 4.0/5.0
Talal
(Volkswagen owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing - great work - great attitude- ahead of schedule!
Customer Service - 5.0/5.0 -
Amazing - great work - great attitude- ahead of schedule