Gerber Collision & Glass - Buford
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Buford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amanda was great to work with. She kept me updated along the way
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber did an excellent job of keeping me informed about the progress and always answered my questions honestly. I would recommend Gerber collision to a family member. Very impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ashley kept me informed. I can honestly say that Gerber collision did an excellent job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with the work that was completed and the professionalism of the company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy to work with. Obviously cared about helping us get our car fixed and back home. Ashley was excellent about communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Once my car was dropped off for repairs the customer service was remarkable from bothe the Caton, GA and Buford, GA locations.
My Experience - 5.0/5.0 -
Thank you Gerber team!! Amanda was amazing!! The service was fast and professional! I would recommend Gerber Collisions and Glass to everyone for great customer service. Thank you 🙏🏽
My Experience - 5.0/5.0 -
Both Amanda and Mandi were extremely helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My car was sent from Canton to Buford without my knowledge, and we also waited 3 weeks to bring in for work, to fit into Cantons schedule. Then it took longer than week quoted I guess because of that. Or it would be a 10.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Amanda was terrific!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amanda was great!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
This shop ( shadburn ferry) was awesome. HOWEVER, our insurance had told us to originally drop off on a Saturday at Lawdenceville location - the guy behind the desk was rude, wouldn’t let us leave the keys and not a soul in there. Followed up by telling us they were booked foe the next few weeks ( implying don’t come back). I will NEVER go near that store again and will let everyone know they do not deserve any business. This location was friendly and efficient. It was much appreciated.
Repair Quality - 5.0/5.0 -
Very friendly and efficient.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Very likely based on the front desk/ phone service of both locations I worked with. Highly unlikely due to the intake person who examined my car.
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
The front desk lady, Deborah I believe her name is- was wonderful. So nice and so comforting and friendly. However, the auditor (lady that examines the car) was not friendly AND she made a mistake that is probably going to cost me money. I explained to her that my turn signals stopped working after the crash and she told me it was “probably a fuse”. Well, it wasn’t a fuse. The module was cracked which was why they both stopped working after the wreck. I had to get that fixed on my own since the time from my car being looked at to the time it was turned in to be repaired was about five weeks. I’m trying to get the other persons insurance to pay and it’s a problem. I told the auditor lady about it when I turned my car in and she just shrugged. Didn’t care. So I’m very unhappy about that. This is at the intake location at canton rd.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks great
Customer Service - 5.0/5.0 -
I was called every step of the way.. Very impressed