Gerber Collision & Glass - Buford

4.9 (1,450reviews)
98%
5400 Shadburn Ferry Rd,  Buford,  GA  30518

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Buford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,450)

Likely to Recommend

Repair Quality

Kept us updated every step

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amanda was AMAZING!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You made the process easy. Best car repair experience I have ever had. Thank you

Customer Service

Returned Clean

Likely to Recommend

Stole my gas

Repair Quality

I was satisfied with the work on my car, but not with my gas tank being returned to me on empty. I drive my car over there on a full tank of gas, and got it back on empty. I am a person that keeps her tank full. I had returned from Indianapolis 2 days before I dropped my car off at Gerber for repairs and filled my tank up. Anyone who knows me, know my tank is never on empty. I can get plenty of family and friends to testify to this truth. I am very disappointed with Gerber about my gas. I will be contacting USA Insurance and let them know I wish to not do business with Gerber again. I am contacting the credit card company to get a copy of my bill showing when I purchase the gas today s before I drove my car over

Customer Service

I was happy until the problem with my gas came up. Someone was supposed to contact me about this matter and haven't.

Returned Clean

My Experience

Professional staff, made a bad situation 100% better.

Likely to Recommend

Repair Quality

Due to a series of unfortunate incidents, my vehicle repair took a little longer than expected. However, the repairs exceeded my expectations and I am completely satisfied. The staff was very professional and honest throughout the entire process.

Customer Service

Utmost professionalism.

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication regarding the status. The x5 looks like new

Customer Service

The communication regarding the status was excellent. The X5 looks new

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and great communication!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amanda was great at keeping me up to date on the progress of the car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Incredible customer service!

Customer Service

Very helpful- great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work! Great service!

Customer Service

Returned Clean

My Experience

Thank You‼️We are happy to have our car back. Y’all did a great job. We would recommend to our friends.

My Experience

Great job on the car. It looks brand new. Excellent communication with me through out the process. Ya’ll are the best! Thank you so much.

Likely to Recommend

Repair Quality

Your entire team was fantastic. My car looks brand new. Communication with me during the process was great. Thank you so much for a job well done!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was most friendly and went out of their way to provide quick and efficient service. Thank you all for a beautiful repair job1

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

All staff was friendly, kind, considerate and great with customer service. Keep those front office ladies, they are great!

Returned Clean

Likely to Recommend

Overall I am satisfied with the repair.

Repair Quality

Very satisfied with the quality. It took a bit long for my car to be repaired though.

Customer Service

Received timely update in the first week. I had to call myself in the second week.

Returned Clean

My Experience

The gals in the office were knowledgeable and friendly and kept me informed of my progress. The collision work is great and am very satisfied with the high level of service from Gerber. Thank you!!

My Experience

I was on a tight schedule because we are moving are daughter to PA and it’s her car, they got it finished in time and it looks beautiful. Thank you Steve and Amanda

Likely to Recommend

Repair Quality

Customer Service

Returned Clean