Gerber Collision & Glass - Burbank (Il)

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The work that was done on my ram exceeded my expectations. They were quick and nice. They also got me back my car earlier then expected.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They was fast polite and very experienced with answering all my questions the work that they've done looks great

Customer Service - 5.0/5.0 -

They was fast with the repair got my car back in a timely manner and very knowledgeable with the answers they gave me to my questions

My Experience - 5.0/5.0 -

Very pleased with the continuous personal updates on the progress. Also the cleanup of everything including floor mats and tire sidewalls was totally unexpected and over the top.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I recently had my vehicle repaired, and I couldn’t be more satisfied with the service. The turnaround time was incredibly fast, which was a huge relief. James, in particular, was extremely helpful throughout the entire process. He kept us up to date on the progress, ensuring we knew exactly what was going on every step of the way. I really appreciated his clear communication and professionalism. Highly recommend this shop for anyone in need of quick and reliable service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I recently had my car repaired at Gerber Collision, and I couldn’t be more satisfied with the experience. The service was incredibly fast, and the customer service was top-notch. I especially appreciated how James kept me updated on every step of the repair process. His communication was clear and consistent, making the whole experience stress-free. Highly recommend Gerber Collision for anyone in need of reliable and efficient car repair!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’m satisfied how the car came out and early completion

Repair Quality - 5.0/5.0 -

The daily update is very satisfactory . The car is like new again. Good job James and David

Customer Service - 5.0/5.0 -

Will definitely refer to friends

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was satisfied with the overall job and how quick it took to complete the job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Friendly and knowledgeable staff, fast service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent job and great communication

My Experience - 5.0/5.0 -

Great crew Very helpful Take extra care and attention to customer. Answers questions and updates on progress. Dave was on top of things and Grace arranged the appointment so we would be in and out quickly. Great teamwork allaround

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We would look for 10+ but it's not an option. Great service by the three musketeers Dave, Grace and James). unfortunately we did not meet the rest of the staff because they were busy working on other vehicles. Top notch customer service. Outstanding one on one updates on what was needed to be done and how far along our vehicle was toward completion. We would highly recommend this facility and make it our first stop for any future collision work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will recommend Gerber to my family and friends

Repair Quality - 5.0/5.0 -

The staff has great customer service and communication

Customer Service - 5.0/5.0 -

Very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good job

Customer Service - 5.0/5.0 -

Nice and friendly people

Likely to Recommend - 5.0/5.0 -

Gerbert has a good reputation when it comes to fixing cars

Repair Quality - 5.0/5.0 -

It would be nice if they do a detail clean with the cars inside and out before they give them back to the customer

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for the great job you did very good quality if we know anybody that needs any repairs we definitely would think of you guys thank you again we appreciate you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very helpful with getting the rental car they explained everything to us

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0