Gerber Collision & Glass - Burbank (Il)

Likely to Recommend - 0.5/5.0 -

Repairs are NOT done

Repair Quality - 0.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

Took too long for repairs. Realized problem with radiator three weeks in.

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Fine workers . truly satisfied with the job.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for the great work on my car it looks amazing like new to me

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you my car looks amazing like new

Customer Service - 5.0/5.0 -

Very nice

My Experience - 5.0/5.0 -

I appreciate the honesty, care, and concern of the staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service all around

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The whole process was easy from day 1. Once my car was there, I kept on getting updates which helped knowing when it would be ready. I was very satisfied with the customer service and the work once completed. Will refer Gerber to friends and family.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

From start to finish, Gerber was friendly, curtious, professional, responsive, and open.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

An excellent job, my car was very good 100% satisfied

Likely to Recommend - 5.0/5.0 -

I’m very happy with my car

Repair Quality - 5.0/5.0 -

Excellent service and communication with customer 💯 % satisfaction

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The best car repair/ mechanic experience I’ve ever had. From the drop off to the pick up process everything was smooth. The estimator did a great job at keeping me informed at every step of the process of the vehicle and always kept me in the loop and it was done exponentially faster than I anticipated. Phenomenal job would recommend Gerber to everybody and anybody.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Absolutely loved that they kept me informed for every step of the repair process.

Customer Service - 5.0/5.0 -

Everyone was friendly and made everything go smooth

My Experience - 5.0/5.0 -

Excellent work! Thanks for washing my car.

Likely to Recommend - 5.0/5.0 -

Highly recommend to friends and family

Repair Quality - 5.0/5.0 -

Good work! Excellent service

Customer Service - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did very good job

My Experience - 5.0/5.0 -

Excellent customer service starting with the secretary and all the people involved in the repair. Thank you for a hobby well done..

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service and staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would recommend this Gerber Collision & Glass above any others.

Customer Service - 5.0/5.0 -

I would recommend this Gerber Collision & Glass above any others.

Returned Clean

My Experience - 5.0/5.0 -

Good job guys!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank u for a job well done

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Since the first day the communication was very good, the process was easy to follow, appreciated the updates, and the whole team was professional.

My Experience - 5.0/5.0 -

James helped me and kept me updated on my vehicle every step of the way

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Did notice there was a scratch that wasn’t on my vehicle.

Customer Service - 5.0/5.0 -

Was very well taken care of James and Grace answered all of my questions and helped me out

Likely to Recommend - 5.0/5.0 -

Good job guys

Repair Quality - 5.0/5.0 -

Good 👍 👍 tanks

Customer Service - 5.0/5.0 -

Good 👍 👍 tanks