Gerber Collision & Glass - Burbank (Il)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Not a 10 only because it is not super close by

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very speedy and customer driven. Had my vehicle back sooner than anticipated.

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

My Experience - 5.0/5.0 -

Overall the process was smooth from drop off to pick up. I’m happy with the repair work done on my car. Their text updates were good at first and then updates stopped. I had to call for status. Picked up my vehicle on Tues. and just today Friday I received a text that it was ready. Followed by it was picked up. The service desk lady was very helpful, friendly, and thorough.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This shop does great work. They worked on my 2021 LTZ chevy silverado 1500 and did great workmanship if ever in need of good quality work this place i highly recommend thank you David there for your hard work on my vehicle

Customer Service - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was like new, just a very good job

Customer Service - 5.0/5.0 -

Excelente servicio, todos súper amables

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional. Very friendly staff. Very helpful and knowledgeable.

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Very unlikely

Repair Quality - 0.5/5.0 -

The took 6 weeks to fix and they installed a totally different tail light it’s not the same and I’m still waiting after 3 weeks

Customer Service - 1.0/5.0 -

Nice people but they have not fulfilled their commitment

My Experience - 5.0/5.0 -

No, they did a great job and I was totally satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Like I said, I seen your work I like it. You did a great job.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Thank you so much for your quality of work. I’m pleased with the paint job. However, on 4/1/26 the day was really windy and it sounded like a window was opened but when I checked they were all closed. I sporting Dave (managers) and will make arrangements to bring my vehicle back for inspection.

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

Excellent work

Repair Quality - 5.0/5.0 -

I really liked the attention to detail on my vehicle and was very pleased with the kind and courteous treatment me and my wife received

Customer Service - 5.0/5.0 -

Very kind and courteous

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Your service was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was highly satisfied with their service. They were timely and updated about every step.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Great service they did a great job on my truck

Repair Quality - 5.0/5.0 -

Great service the persons that took care of me were very informative and kept me informed about my vehicle thanks

Customer Service - 5.0/5.0 -

Very good service friendly people

My Experience - 5.0/5.0 -

Great customer service and very friendly