Gerber Collision & Glass - Burbank (Il)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good 👍-100

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Didn't get my car back yet

Customer Service - 5.0/5.0 -

Didn't get car back yet

My Experience - 5.0/5.0 -

Everyone was very kind and always had an answer to my questions, Car looks great! Thankyou

Likely to Recommend - 5.0/5.0 -

I've worked with many repair shops over a span of fifty years they were by far the most professional, I would highly recommend them to family and friends

Repair Quality - 5.0/5.0 -

I've worked with many repair shops over a span of fifty years and they were by far the most professional and the quality of their work was outstanding.

Customer Service - 5.0/5.0 -

Staff was great, the best

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would highly recommend Gerber Collision and glass for any repairs

Repair Quality - 5.0/5.0 -

The finished product was great and their communication throughout the process was great

Customer Service - 5.0/5.0 -

Customer service was great

Returned Clean

My Experience - 5.0/5.0 -

Repaired my badly damaged vehicle, real happy

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Everything went great , except the front bumper doesn’t seem to line up properly but it’s overall good experience

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was fixed right.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

Very satisfied thank you to all that contributed to making my truck look amazing

Repair Quality - 5.0/5.0 -

I absolutely love and appreciate this company so much for their willingness to go above and beyond for my repairs. I was truly devastated when my vehicle was involved in an accident however, I was handed over to a company that exceeded my expectations. Thank you for your due diligence of bring my baby back to life all around. I know where to come if there is ever a future need. Please keep up the amazing professionalism and top notch results. It was a pleasure working with the entire team and having the beautiful Grace keep me updated. Thank you so much for your amazing services!

Customer Service - 5.0/5.0 -

Exceptional working with Grace

Returned Clean

My Experience - 5.0/5.0 -

The continuous updates on my vehicle were helpful! And i appreciate the work done after!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great experience, Joe and team knocked it out of the park!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Joe and team where great to work with. My car looks fantastic.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Several issues with repair

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Grace from the office was awesome. Always keeping me informed of the process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Specifically the one in Burbank as all the other ones were booked basically until next year. Gerber and insurance companies have to add the one in Burbank to their plans so Burbank doesn’t have to go through what they did to get my claim approved.

Repair Quality - 5.0/5.0 -

Very welcoming, professional, and understanding

Customer Service - 5.0/5.0 -

Very nice and they worked with the insurance company when things went south for a little

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Other than another deficiency found on my vehicle and not being corrected I am happy.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0