Gerber Collision & Glass - Cameron Park

4.8 (357reviews)
95%
4188 Product Dr., #4,  Cameron Park,  CA  95682

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Cameron Park offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (357)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that vehicles were returned looking brand new with no trace of prior damage. The professionalism and friendliness of the staff were frequently highlighted, along with thorough attention to detail and a strong sense of pride in workmanship. Communication was a standout strength, with customers appreciating daily updates via calls and texts that kept them fully informed throughout the repair process. Timeliness was also well-received, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in repair timelines, instances where follow-up communication required customer initiation, and isolated quality concerns that required return visits - all reflecting direct customer observations.
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"Wonderful! Transparent, thorough, prompt, and professional. I am impressed how they walked me through every single ..." Read more
"They make sure everything is in tip top shape before handing the vehicle over."
"... in a heartbeat. The staff is exceedingly pleasant, the work is tight and guaranteed for the lifetime of the vehicle. Gerber is a pleasure to work with." Read more
"Everyone provided extra care. It felt like a good company culture and everyone was very professional ..." Read more
"Had to take my car back twice. And it is still not fixed tight and has paint issues."
"... thing even the inspection leading up to the quote and calling me every single day at least with updates. Highly impressed." Read more
"Sent text or called every day.. 10"
"EXCELLENT Communication from multiple team members. They definitely work as a team and truly work to help each other ..." Read more
"... professional customer service experience ever. The staff kept me informed of my cars repair status every step of the way. I never once had to call to check ..." Read more
"... told it would be done in a week. It was two weeks. Only got a call after I was inquiring of what was going on." Read more

My Experience

Likely to Recommend

Repair Quality

Lots of communication. Made the process very easy. Finished early. Great work!

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

It was such a smooth operation. We've never had a car repaired by a body shop this quickly. We were pleased to receive Text & Phone Call Updates. Highly Recommend.

Likely to Recommend

Repair Quality

Previously stated the whole experience was great from start to finish. Vehicle was repaired & ready in less than a week.

Customer Service

We were kept informed every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Very communicative and informative

Returned Clean

My Experience

Everyone did great. Thy were excellent at keeping me updated.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Wonderful! Transparent, thorough, prompt, and professional. I am impressed how they walked me through every single thing even the inspection leading up to the quote and calling me every single day at least with updates. Highly impressed.

Returned Clean

My Experience

The customer service was outstanding and the work completed was top notch. The team was very thorough and the repair was done quickly. Thank you all for everything.

Likely to Recommend

Repair Quality

Everyone was helpful and kind and the work done was amazing and fast.

Customer Service

Very helpful and updated with time-line promptly.

My Experience

Great people to work with totally happy

Likely to Recommend

Repair Quality

Customer Service

My Experience

Devon and the crew were very pleasant and efficient. The car looks great and Devon updated me regularly. I would happily use the Cameron Park Gerber operation again.

Likely to Recommend

Repair Quality

Yes. Car looks great

Customer Service

Gerber was fast, professional, and easy to work with. My car looks great.

My Experience

Thank you you guys were fast and efficient and very nice there’s a lot of good communication.👍🏼

Likely to Recommend

I cannot recommend this shop. With how long the original work took only for me to have to come back in 6 month to have half of that work redone, really does not instill confidence

Repair Quality

The current repair is fine so far BUT the original work was clearly EXTREMELY subpar, causing the issue with the bumper which then took another 3 WEEKS at your shop to repair! Honestly, of all the times I've had accident repair and dealt with body shops in my life, this was by far the worst and most unprofessional experiences.

Customer Service

The staff are nice, but I would prefer more professional communication, I really did not feel confident after communicating with staff

Returned Clean

Likely to Recommend

I can easily say they are the best around.

Repair Quality

They make sure everything is in tip top shape before handing the vehicle over.

Customer Service

Love, love, love going to this shop for repairs!

Likely to Recommend

Have already told one neighbor about how pleased I was with repairs and the experience

Repair Quality

Repairs met my expectations. Car looks great

Customer Service

Professional from start to Finish! VERY SATISFIED!

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

Devon was wonderful.He was always communicating with me giving me updates. I was very satisfied with the customer service and the explanation of all of the charges.

Customer Service

Devin was great

Likely to Recommend

Repair Quality

Customer Service

Friendly, professional. Kept me updated on progress

Returned Clean