Gerber Collision & Glass - Cameron Park

4.8 (378reviews)
95%
4188 Product Dr., #4,  Cameron Park,  CA  95682

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Cameron Park offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (378)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting that vehicles were repaired to like-new condition, including thorough cleaning inside and out. Communication was a standout strength, with frequent calls and text updates keeping customers informed every step of the way. Many noted repairs were completed ahead of schedule, reflecting strong timeliness. A few customers mentioned delays or quality concerns on isolated occasions, and some felt communication could be more proactive rather than requiring follow-up calls, but these were exceptions in an overwhelmingly positive collection of experiences. Overall, customers expressed high satisfaction and willingness to recommend the shop.
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"... guidelines, completed within the stipulated timeframe, and demonstrated exceptional attention to detail in all fixture installations." Read more
"... in a heartbeat. The staff is exceedingly pleasant, the work is tight and guaranteed for the lifetime of the vehicle. Gerber is a pleasure to work with." Read more
"... staff were extremely friendly and very accommodating. It looks brand new! Would recommend highly for others!" Read more
"... professional staff, kept me informed every step of the way. Gerber did an excellent job at repairing my vehicle. They did really good work and had very good attention ..." Read more
"... was good for the most part and the staff was nice the quality of the repair and paint is questionable. The work had to be done twice and the factory part ..." Read more
"Lots of communication. Made the process very easy. Finished early. Great work!"
"Ready a couple days earlier than first estimated."
"Staff were extremely helpful, vehicle was completed earlier than expected."
"... all done according to what we had discussed and was finished ahead of schedule. Very professional with good communication." Read more
"Took 2 extra weeks and still theyre some problems with my car"
"... thing even the inspection leading up to the quote and calling me every single day at least with updates. Highly impressed." Read more
"They gave me multiple updates throughout the week and got my car done exactly when they said they would"
"... informed of my cars repair status every step of the way. I never once had to call to check in. Friendly, knowledgeable staff. Highly recommend. Car looks great & it looks like ..." Read more
"... that I was in good hands from my very first call. Gerber had clear communication and I knew exactly what to expect at every step." Read more
"We were kept informed every step of the way."

Likely to Recommend

Would totally recommend the shop for the quality of work. But the damage to underneath my car from the horrible driveway and the careless mistakes made not returning the contents inside my car are reasons I probably would not return.

Repair Quality

The repair of my vehicle was great! Jamie and Devin were also great! Two issues not so great. The horrible driveway that scrapes your under carriage of your car when you enter and exit. From the scrape marks on this driveway shows that many vehicles have been damaged here. Then everything was removed from my trunk and thrown onto my front seat and floor. They were Not put back when car was finished! You always leave contents of a car as you found them when its brought in! Then when I picked up my car and got home I found that my 2 large folding tables were not returned to my trunk! Had to drive back again 22 miles the next day to retrieve them! The manager came out with my tables and gave no apology or excuse! Not good business practice! I have injuries from my accident and am not supposed to lift anything or do anything strenuous but I had to now unload the contents of my trunk into the street, then load my 2 large tables, then put my stuff in the street and the stuff from my front seat all back in. All in the heat! Not very happy about this fiasco!!!

Customer Service

A definite 10 but only for Jamie and Devin! Unprofessional actions do not get praised!

Likely to Recommend

Repair Quality

Extremely satisfied

Customer Service

I was very impressed by the beautiful work that the Gerber employees did to my truck. I would definitely recommend them to anyone needing top quality repairs to their vehicles.

Likely to Recommend

Repair Quality

Good job. Devin was super helpful and professional!

Customer Service

My Experience

Parts were not assembled and attached inside the car where it was repaired

Likely to Recommend

Repair Quality

There was still glass dust on the dash, and it was dusty on the door frame, but the repair did take a few weeks. The repair looks good.

Customer Service

Communication was just the perfect amount.

My Experience

My car looks great! Devin stayed in contact with me the entire time to keep me updated on my car. Ordered parts ahead of time to ensure it was a quick process. This was the best experience I have ever had when needing work on my car. Thank you!!

Likely to Recommend

Repair Quality

My car looks great. Service was great!

Customer Service

Devin was in contact with me the entire time.

Likely to Recommend

Repair Quality

Customer Service

Great work

My Experience

Your team did a fast and efficient job

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Definitely going to recommend your awesome shop!

Repair Quality

The quality of repairs was exceptional.

Customer Service

Staff was informative and efficient.

My Experience

Great staff and great job!

Likely to Recommend

Repair Quality

Super nice staff. Great service

Customer Service

Returned Clean

My Experience

Great communication! I loved the calls and texts keeping me informed and updated.

My Experience

Quickly repaired my car- it was completed faster than anticipated. They even washed my car and detailed the interior.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

It was a smooth process. The communication and updates regarding the staus of my vehicle were great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nice staff 👍 👌

Likely to Recommend

Repair Quality

Excellent communication before and during the repair process.

Customer Service

Devin was professional and helpful through the entire repair process.

My Experience

They were prompt, professional, and had excellent customer service!

Likely to Recommend

Repair Quality

Great customer service!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This was am absolute exceptional experience from start to finish!

Customer Service

They gave me multiple updates throughout the week and got my car done exactly when they said they would

Returned Clean