Caliber - El Dorado Hills - Post St
4624 Post St,
El Dorado Hills,
CA
95762
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
BMW
Ford
I-Car
Mercedes-Benz
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted daily or frequent updates via texts, calls, and emails, keeping them well-informed throughout the repair process. The quality of repairs was frequently described as excellent, with cars returned looking brand new. Timeliness was a strong point, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement based on their experiences, including inconsistent proactive communication, occasional delays, and minor quality issues upon pickup, but these were outweighed by the overwhelmingly positive feedback. Overall, customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"... and this most recent repair was no exception. Their workmanship, attention to detail, and customer service are always outstanding. We truly appreciate their reliability and the peace ..."
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"... very responsive, professional and communicative. The body work looks as good as new. Very satisfied with AAA and Caliber Collision"
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"Working with Caliber was great! The team was professional, honest, and did an amazing job on my car. Had a few issues but we were able to get them taken ..."
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"Caliper did a great job of getting us in and out in one day and making sure we had new OEM parts for our Mercedes, ..."
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"Repaired in a day and a half!!!"
"The repair is perfect the car looks great. The work was done quickly and I was kept informed. I highly recommend them.. Job well done!"
"Vehicle was not repaired in a timely manner. Communication was very poor. I had to keep on reaching ..."
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"The job itself was done well, as expected. However, the communication along the way was exceptional and not expected. It helped us know what was happening as it was happening. ..."
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"CS was reactive not proactive - I did all the calling and asking about status."
"Updates 3 times a day until completed. Doesn't get any better!"
"... provided was fantastic. From drop off to pick up, the communication was thorough and consistent, which was greatly appreciated. Great experience!"
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"... situation pleasant! The service was wonderful, it was great to get all of the friendly and professional updates, my car work was completed on time, the finished ..."
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Ramsey
(RAM owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Mercedes-Benz owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gillian
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shannon
(Acura owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Very communicative, always got updates, my car is beautiful again !!!! I love it !!! Second time I used them and perfect once again! 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Used them twice now. Always communicative , professional, good work. I would use them again.
Gabriela
(Mercedes-Benz owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dan
(Mercedes-Benz owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Matthew was great, excellent job on my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(BMW owner)
reviewed 9/21/26
Likely to Recommend - 3.0/5.0
Customer Service - 5.0/5.0
Rainaldo
(Honda owner)
reviewed 9/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work!
Faadi
(Mercedes-Benz owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bonnie
(Toyota owner)
reviewed 9/15/26
My Experience - 5.0/5.0 -
They were very professional from start to finish. Devin ensured that I was informed about each step of the process. My car looked so pretty and shiny ( freshly washed) when I went to pick it up.
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Gene
(Toyota owner)
reviewed 9/15/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Todd
(Honda owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Everything went smoothly. Repairs make the card look like new. Great customer service and communication. Well done. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Howard
(BMW owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Looks good
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Judith
(Honda owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the result. Love the updates and communication.
Alexander
(Lexus owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, communication, and most of all, workmanship!
Customer Service - 5.0/5.0
Baylor
(Acura owner)
reviewed 9/6/26