Kniesel's Collision - Shingle Springs

4.9 (4,020reviews)
99%
4031 Wild Chaparral Dr,  Shingle Springs,  CA  95682
See Photos
Instant Estimate
Book Appointment

In operation 58 years, 15 years at this location.

Kniesel’s Collision - Shingle Springs is a family-owned, state-of-the-art collision repair facility which serves the communities throughout El Dorado County. Our advanced technicians are factory-trained, aluminum and hybrid trained, and ICAR Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Subaru
Toyota
Call
Email

Reviews (4,020)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, seamless communication, and timely repairs. Many highlighted that staff went above and beyond, keeping them informed at every stage through texts and calls. Repair quality was frequently described as flawless, with vehicles returned looking brand new, often detailed inside and out. Customers appreciated the smooth handling of insurance and rental car arrangements. A few customers noted occasional delays in updates or completion times, and rare issues with parts or fit, as mentioned directly in their feedback. Overall, the experience was overwhelmingly positive, with many customers expressing strong intent to return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Kniesel was very professional and extremely helpful during the whole process. The estimator communicated ..." Read more
"... Platinum to Kniesels to have collision repair performed. The entire experience was amazing! The quote was on the money and the repair was fantastic. Our questions were ..." Read more
"... so awesome. No one comes to you at a good time and you made this very seamless for me as well as made me feel confident in the work you would be doing. Done quickly and ..." Read more
"Every contact I had with Kniesels personnel was professional and customer oriented. Their facility is amazing ..." Read more
"I was thrilled that my car was reafy at least a week before the estimated time, saving me money on my car rental."
"... with and kept me up to date on everything happening. Work was done in a timely manner Our car is now in back to new shape. Their workmanship was great Very happy Would highly ..." Read more
"No it took another 6 days after initial estimate"
"It was done earlier than expected and was communicated"
"Everyone was very nice and accommodating. Easy to communicate with and kept me up to date on everything happening. Work was done in a timely manner Our car ..." Read more
"Very communicative, even sent photos upon request and kept me up-to-date on every step"
"... satisfied, not only with the work itself, but the communication both that the front end and all the way through the process" Read more
"... parts beyond Kniesel's control, which I understand. I expected to receive status updates peridodically but never received any except after I called." Read more

My Experience

Extremely pleased with the excellent, expedient service and repair of my vehicle. Everyone at Knielsel was friendly and helpful. I highly recommend the adjuster, Angel Avila. He is a delight to work with. His patience, communication and knowledge of vehicle repairs was exemplary and very much appreciated!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

very good work

Customer Service

job very well done

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I am completely satisfied with the results of my CRv it looks like a brand new I would definitely recommend Kniesel’s to family and friends I will rate every thing a10 and Haley Blythe was very informative about everything during the process of Repair I am amazed of the results of the how good it looked I would want to thank you for job well done

My Experience

Great

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The manager Mike was absolutely amazing with communication and helping resolve any issues. Really appreciate how much he went above and beyond to ensure my experience with Kniesels was a good one! Excellent service!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Haley was great. Very informative and helpful. Terry at the front desk was very nice.Thanks to the entire staff for the great service and repairs of our Subaru. Take care Richard and Cathie Brown.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Angel was very helpful and great about communication the whole time!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very smooth and professional experience.

Repair Quality

It looks great!

Customer Service

The help and the quality of work and professionalism performed by Kniesel’s Collision was outstanding. We worked with Haley Blythe who was friendly to work with and very communicative throughout the process. She and all those at Kniesel’s Collision we thank you.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everyone i dealt with was knowledgeable and friendly. The work was done perfectly and ahead of schedule.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

The customer service experience was excellent. As well as the body repair workmanship on our Mercedes are great. Thank you goes to Angel who was very accommodating to our requests. We appreciate all the service he has provided us.

Likely to Recommend

Repair Quality

Our thanks goes to Angel who was very accommodating to our requests. Our repair to our vehicle looks great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very nice, good job very pleased. Thanks

Customer Service

Brian kept us very well informed on the trucks status

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

I am very happy with the work that was done on my Honda! Very professional shop and employees

Customer Service

Very satisfied

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes Friends and Family

Repair Quality

Good

Customer Service

Professional and Excellent Customer Service. Thanks Terri

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 4,020

Nearby Kniesel's Auto Body Shops

Auto body shops nearby

view more shops in: Shingle Springs  |  95682