Gerber Collision & Glass - Cameron Park

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Gerber Auto Body handled my auto repair with complete professionalism. They worked with me on getting my car in for repairs, worked with the rental car company on having a car ready for me when dropping off my car, and they worked well with the insurance company on making sure that all the damage that was discovered was fully covered. My car looked fantastic after the repairs were completed. I would 100% refer anyone to Gerber Auto Repair.

Likely to Recommend - 5.0/5.0 -

I will highly recommend them

Repair Quality - 5.0/5.0 -

They are an awesome team and very professional. I will highly recommend them to anyone needing work done on their car.James is awesome he kept me updated on my Truck every week and he delivered when he said he would. I now have my Truck back and I'm soooo happy with it. Thank you Gerber Collision !

Customer Service - 5.0/5.0 -

Outstanding work

My Experience - 5.0/5.0 -

This local center went above and beyond. Starting with the day I had to call the staff had a professional and calming effect during a very stressful time. They worked quickly to estimate, assess and advise. Family friendly and completely kept us apprised of status. The job done was perfection and I feel as though this center truly cares about their community and on clients with a personal touch! Bravo! This is 5 star!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best service in the region.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Your staff is great. I was kept apprised of every step and the work done on my truck was perfect. I highly recommend this business

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend there shop to a friend or family

Repair Quality - 5.0/5.0 -

Gerber Collision is excellent.

Customer Service - 5.0/5.0 -

The personnel at Gerber Collision are very friendly and respectful. Excellent customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work done on time and excellent job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Both service advisors were helpful and friendly, kept me advised throughout the process, and delivered on time!!

Customer Service - 5.0/5.0 -

Office staff were friendly and efficient.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I asked for Subaru original parts and I’m pretty sure that the front bumper is not Subaru original it’s definitely different than the bumper that was on the car when I brought it in the mating lines of the body panels don’t line up and they’re not done that well, and there’s chipping paint and rough edges on the seam of the rear bumper. I am not very happy or satisfied with the quality of work that was done on my vehicle.

Customer Service - 2.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repairs were done very well, and the customer service provided by Andrew was excellent. He is an exceptional representative for your company.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The quality of the work was excellent and the customer service was exceptional.

My Experience - 5.0/5.0 -

I want to say special thank you to Andrew sorry if I spell wrong your name. His customer service is exceptional, he keeps me updated throughout process he was very helpful and answered all my questions about my car. In the case that his boss going to read this review I want to let him know that Andrew is the best in whole entire building also I want to mention people who work on my car that they did good job thank you very much and thank you for cleaning my car.. great workers and good job and once again big thanks to Andrew.. wishing you all very best and I appreciate very, very much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Satisfied but shop never got in touch with me after promise date. Had a difficult time contacting shop. Why delay.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They kept me informed about progress and very helpful in answering my questions

Likely to Recommend - 5.0/5.0 -

The work Was amazing im happy on how they left the car defenetly recommend to friends and family.

Repair Quality - 5.0/5.0 -

Thank you so much for your servise, I love the work you guys left. Thank you so much monica ramires, you were very nice.

Customer Service - 5.0/5.0 -

Thank you for your servise I really liked the work you guys did on my car. And thank you to Monica Ramires you were very kind. And to all the rest of you Who worked.

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

Unpainted parts used in assembly. Truck is pulling right since accident. Mentioned this at time of check in however it was ignored

Customer Service - 2.5/5.0 -

Ignored request to check alignment

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Small defects, hardy, hardly noticeable, I’m just picky

Customer Service - 4.5/5.0 -

Good communication. Had to go back to have electronics set up correctly. They took care of it.