Gerber Collision & Glass - Carrollton/Old Denton R

4.8 (89reviews)
94%
2253 Old Denton Rd,  Carrollton,  TX  75006

In operation 85 years.

Gerber Collision & Glass - Carrollton/Old Denton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM

Reviews (89)

My Experience

Corvell and Nic were great to work with once the approval was verified from Silver Rock. The communication and finished repair stand out. - Thank you, I feel comfortable referring others to have repairs completed at this facility.

My Experience

Friendly staff, timely results, quality repair. Thank you

Likely to Recommend

Repair Quality

This place knows what they're doing! Repair done perfectly! Will definitely recommend.

Customer Service

Good communication

Likely to Recommend

Due to bumper still sticking out on the top on both sides where connects to the side panel. Plus the bubbling on the hood that was replaced, again not sure if the terminology is accurate.

Repair Quality

both sides of bumper not flush with the body as before, seems the parts don't really fit together. Some bubbling in the paint on the hood, not sure if this is the best way to describe.

Customer Service

Customer service was good from dropping the car off to picking up. Can always expect delays with parts.

Returned Clean

My Experience

Phenomenal customer service - great folks

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you! Everything looks great and thanks for washing the car ♥️

Likely to Recommend

Repair Quality

No issues, all went well and communication was good. Service portal works well. Thank you

Customer Service

People were great communicated well.

Returned Clean

Likely to Recommend

I was not satisfied with the results on the job it was performed.

Repair Quality

I'm not satisfied with the job done to vehicle. -Paint match great. -Wheel refurbished, not great but not terrible either. -Rear bumper attached, terrible.

Customer Service

Customer service was actually pretty good.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The bumper is the same my old one. Thanks for your job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I had a great experience!

Repair Quality

Gerber Collision took care of everything g perfectly and returned my car spotless. I also really appreciate the support in keeping my car an extra week due to my traveling conflicts!

Customer Service

Everyone I spoke to on the phone was very understanding and helpful!

Likely to Recommend

Repair Quality

Great service and timely manner

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was done to our satisfaction

My Experience

Great service and communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The first time I went to pick up my car, they hadn’t replaced something so I had to leave it. After I picked it up I realized they left off the splash guard behind my tire and there is a chip in the paint. Now I need to get these things resolved and they are not wanting to replace the splash guard or pay for a rental car. I guess they threw away the splash guard and will have to buy another one. They are trying to say that it wasn’t there when I left it there but it was. It’s their mistake and they need to make it right.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for excellent work and a quick turnaround.

Likely to Recommend

Repair Quality

Prompt service. Beautiful work! Thank you, especially to Henry who helped me work through the insurance issues. Great customer service experience. MBF

Customer Service

My Experience

Fast and Friendly