Gerber Collision & Glass - Cedar Lake

4.9 (3,173reviews)
99%
9905 W 109th Ave,  Cedar Lake,  IN  46303

Gerber Collision & Glass - Cedar Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,173)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting meticulous repair work that left vehicles looking brand new. Communication was a standout strength, as customers appreciated regular calls and texts keeping them informed throughout the repair process. Timeliness was frequently celebrated, with numerous customers noting their vehicles were completed ahead of the projected finish date. The friendly, professional, and knowledgeable staff received high marks across the board. A few customers noted isolated concerns, including a vehicle not being ready as initially projected and a rare instance of dissatisfaction with staff interaction, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and a clear willingness to recommend the shop to others.
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"The service was second to none and utterly fantastic."
"Best service ever from start to finish. So glad I drove the extra miles for such great service."
"Without a doubt the best car care experience Ive ever had! Everyone that works here is respectful and timely, ..." Read more
"Repair is fine, the rest of the experience not so much."
"... expectations by completing the job in a timely matter. The finished product looked great." Read more
"Yes, the repairs were amazing. Repairs also got done 2 weeks early. They did an amazing job!"
"Its was ready before projected date"
"It was actually ready weeks before I expected it to be"
"... a car rental. Waited all day for a call & 5:05PM received a text that car would not be ready until Monday. We were left without a vechicle." Read more
"... always does an awesome job with my vehicle. They updated me twice a week and finished ahead of schedule." Read more
"Like, I mentioned before, they kept me informed every step of the way and they were incredibly polite and friendly."
"... completed prior to the projected finish date first given. Liked the communication via textcalls about the status of the repairs. I will definitely be recommending ..." Read more
"Everyone was incredibly communicative and clearly explained the entire process, start to finish."
"Repairs were done correctly the first time, great communication through out the process."
"Better communication"

My Experience

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Returned Clean

My Experience

My Experience

Professional and courteous. Great folks! Work was of excellent quality.

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Quality work, professional staff.

Customer Service

Very professional and courteous

Returned Clean

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Too long

Customer Service

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Did a great job. Would have been a 10 if the gas tank door latch wasn’t broken

Repair Quality

New hood and quarter panel looked great. They washed it really good. Problem was my gas tank door latch is now broken. I have to bring it back on Wednesday Sept 2nd for the to look at that now

Customer Service

The people were all nice and friendly.

Returned Clean

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My Experience

Everyone was very nice and informative. We especially appreciated being called twice a week with updates.

My Experience

Great job awesome

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Always

Repair Quality

Great

Customer Service

Great job

Returned Clean

My Experience

Michelle Moeller

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My Experience

Kept in contact. Friendly staff.

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My Experience

Excellent team excellent service during a difficult time thank you

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The team did a fantastic job during a difficult time.... in the middle of my repair we had a very bad storm that effected the whole area they were great during this time thanks so very much.

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Returned Clean

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Car looks great.

Customer Service

Everyone was nice

My Experience

Very professional kept me well informed

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Repair Quality

Great job I was kept well informed

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Returned Clean