Gerber Collision & Glass - Cedar Lake

5.0 (3,174reviews)
100%
9905 W 109th Ave,  Cedar Lake,  IN  46303

Gerber Collision & Glass - Cedar Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,174)

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did a great job

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When we called they told us are insureance was had to work with and would take a long time to give them permission to work on truck.

Repair Quality

They were rude and put scratches all around truck. Treated us as if a 2006 wasn't worrth fixing. Mismatched the front of the truck. They were very unprofessional.

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Yeah, they guys/girls who worked on my did what needed to be done so I cannot complain.

Repair Quality

Still had some marker grease left on my car from when they checked for dents and scratches. Wasn't a big deal, but other cusotmers might lose their shit.

Customer Service

It was good but I had to wait a long time to have my car checked because the guy was by himself. He did a good job and was nice and aplogetic. He wasn't the issue. The issue is why would any place have just one person working the shop, even if it is only 4 hours on a weekend??? That made no sense. Again, this would really piss off waiting customers that had an appointment and still had to wait a long time. Also, they misunderstood me when they told me my car was ready. You see, I work til 5 PM Mon-Fri. So there was NO WAY for me to get my car before they closed during the week. I told that to the lady and said it would have to be on Saturday because I am off. Then some guy calls me up on Friday. He kinda acted like an ass on the phone when he left his message. It is NOT my fault there was miscommunication on when I said I would pick my car up, which I did pick up on the day I said I would. But, don't have an attitude voice with me because of a one day miscommuncation. That kind of pissed me off. I could see if it was a couple days or something and I didn't call back. But it wasn't. So that attitude needs to STOP.

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My Experience

You guys were very informative with updates on my car and great customer service.

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very good customer service

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My Experience

Excellent job! The truck looks great, it was completed quickly, and you did excellent work. Thank you!

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Great work and car ready in 2 days..

Customer Service

Returned Clean