Gerber Collision & Glass - Cedar Rapids/Center Poi

4.9 (77reviews)
97%
4425 Center Point Rd NE,  Cedar Rapids,  IA  52402

In operation 85 years.

Gerber Collision & Glass - Cedar Rapids/Center Point Rd NE offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (77)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked as if damage had never occurred. The team received strong recognition for exceptional communication, including regular updates via calls and texts throughout the repair process. Timeliness was generally well-received, and when delays occurred due to parts availability, customers appreciated the transparency and proactive notifications. Staff were widely described as friendly, knowledgeable, and professional. Several customers highlighted going above and beyond, such as cleaning vehicle interiors and addressing minor additional issues. A small number of customers noted concerns about repair accuracy and paint matching, as mentioned directly in their feedback.
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"By far one of the most knowledgeable & thorough businesses I have ever dealt with! They did an excellent job & even fixed a couple ..." Read more
"Excellent work and very thorough, these folks take pride in their work."
"The team went above expectations. Very satisfied with the work."
"... very impressed with the customer service at Gerber, they did a fantastic job repairing my vehicle and assisting every step of the way! I will recommend ..." Read more
"Fantastic paint job. Color matched perfectly."
"The overall communication was top tier. I really appreciated all the updates, car rental ..." Read more
"Gerber in Cedar Rapids did amazing!! They called me twice a week to update me on my car. When I received my car back, they were so personable ..." Read more
"Calls every Tuesday and Thursday or when an update was needed!"
"You did a great job of fixing my car and keeping me informed throughout the process. Thank you so much for everything!"
"... and given an updated completion date. Service was very upfront and transparent about timeline" Read more

Likely to Recommend

They did a good job.

Repair Quality

They did a great job.

Customer Service

Great

Likely to Recommend

Repair Quality

Again for a second time provided great service on my car. Could not ask for better.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciate the updates throughout the process. Everyone was super helpful and friendly!

Customer Service

Returned Clean

My Experience

It looks and runs like nothing ever happened. Everyone l spoke to was friendly and explained what all seeded to be done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied and car was very clean when it was returned to me

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

The employees were very knowledgeable and it was obvious they wanted to do a quality job. The only reason it wasn’t done on time was that a part hadn’t come in.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great experience!

My Experience

Fixed my car after a different place did a terrible job. I am happy it was fixed in a timely manner and the right way.

Likely to Recommend

Repair Quality

Fixed my car the right way after someone did it the wrong way. I had a good expirence

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Told i had my whole tailgate replaced. They did not. Only a couple of panels. Now I have 2019 paint next to 2026 paint. They did not quote estimate correctly or fight for me with the insurance company. Car not done when suppose to be.

Customer Service

My Experience

Paint work was amazing that's really all I can say. Whole side of the car looks like the damage never happened. (And the previous job is holding up well too.)

Likely to Recommend

What it comes down to is quality of repairs. I don't believe it would look anywhere as nice or that I would have had any better of an experience if I went elsewhere. Gerber has my business every time I need it.

Repair Quality

Repair quality is fantastic to say the least

Customer Service

I was well informed and everyone I talked to was so nice. I do think the detail department could be a little better but beyond happy to have my car back and looking so nice

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very knowledgeable &thorough! Easy to work with! So pleasant in the office. Even buffed out an extra area just because they’re that nice!

Likely to Recommend

I already have

Repair Quality

By far one of the most knowledgeable & thorough businesses I have ever dealt with! They did an excellent job & even fixed a couple extra things! They were also super nice!

Customer Service

Super friendly & helpful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Helpful and answered all questions.

Likely to Recommend

Repair Quality

The overall communication was top tier. I really appreciated all the updates, car rental extensions, and shuttles to and from the rental car company. I had a great experience and amazing service! Thanks!

Customer Service

Amazing people with great communication!

Likely to Recommend

Repair Quality

This shop does good work and is easy to deal with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean